Field Services 6

10 Nov 2016
01 Dec 2016
Oil and Gas
Contract Type
Full Time
The Field Service provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.

Essential Responsibilities

• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products
• Provide on-site interpretation of data and technical instruction
• Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
• Reporting includes obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support
• Assist customer in scheduling maintenance and workload
• Assure that equipment and parts meet established schedules
• Review reported malfunctions and identify / analyze any undesirable trends
• Make recommendations on findings
• Review effectiveness of maintenance actions in order to identify training needs
• Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements


• Bachelor's degree from an accredited university or college (or a high school diploma)
• Experience in a field service or maintenance position is a must
• UF/MBR experience is an asset
• Allen Bradley, GE Fanuc and Siemens basic programming knowledge is an asset

Desired Characteristics

• Bachelor's degree in Engineering is preferred
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Proven analytical and quality improvement ability
• Able to interface at all levels of the organization, both internally and externally