SOC Subject Matter Expert Endpoint Security (AVM)

09 Nov 2016
02 Dec 2016
Contract Type
Full Time
The ABB Global Business Services - Information Systems organization (GBS IS) is a unique unit providing software development and infrastructure services which support the business processes of ABB across the world. Everyday a team of talented developers, infrastructure experts, project managers, service managers and other specialists works on advanced IT solutions to improve the productivity, efficiency and effectiveness of ABB business operations. ABB is currently making a very significant investment in transforming and further strengthening capabilities in the area of Information Security. We are urgently recruiting talented and passionate individuals with experience of Information Risk Management, Security Operations Centers (SOC), and Security Intelligence. Joining the ABB IS Infosec Organization, you will have the opportunity to work in a fast-paced, international environment, solve complex problems and grow together with the rapidly developing business. We are currently looking for candidates for the position of Endpoint Security SME who will support of Malware Protection on PCs and servers (plus infrastructure components such as Sharepoint, NAS, Domino servers), PC encryption, personal firewalls, change control software and management of console operations. Both legacy services and services that are built up or transformed in the context of the current strategic projects are included.

As an Endpoint Security SME, you will:
• Work with our service providers to ensure the proper implementation of Endpoint Security;
• Support Service Coordinators during Incident, Problem and Change Management activities;
• Provide regular reports on the security exposure and status in the Endpoint Security domain;
• Contribute to keep the ABB risk exposure to the desired level;
• Be hands-on involved in the work of the endpoint group, i.e.:
- Managing endpoint security service including operations on antivirus, encryption, personal firewall, application and change control products;
- Supporting incident, change and problem management processes with proven technical troubleshooting abilities;
- Supporting the transition process from country/regional based services to the global security operations model;
- Working closely with Endpoint Security Service Owner to identify areas of improvement for the Endpoint Security Services;
- Working closely with Vendor's Endpoint Security Team for Incident, Problem and Change Management;
- Assisting with service performance issues and service improvements;
- Reviewing reports provided by Service Providers;
- Reporting the security status in terms of the services to the relevant bodies (i.e. InfoSec Management, Service Management, IS RUN Management).

The Endpoint security SME will be responsible for supporting Endpoint Security Operations and related products within time zone.

• Knowledge of IT service management concepts (ITIL);
• Security Certification (CISSP, CISM, GSEC or others) is desirable;
• Graduate level with IT focus or equivalent practical experience;
• At least 4 years business experience in IT/IS;
• At least 2 years business experience in Information Security;
• At least 2 years of experience in the Endpoint Security domain, including McAfee VSE, HIPS, encryption, and ePO in a large multinational enterprise;
• Cultural awareness and the ability to work in a complex, multicultural and global team;
• Experience in change management and other ITIL domains - especially Service Management;
• Proven track record in communications;
• Good English language skills (spoken and written).