Summer Placement 2017- HR Undergraduate - Operations

07 Nov 2016
01 Feb 2017
Contract Type
Full Time
As a summer placement you will have the opportunity to work within our Customer Service Team working with both our customer facing and back office teams.  You will be involved in reviewing some of our core high volume processes to assess their performance and effectiveness. 
You will do this by working within and across our teams - both within HR Operations but also our Business Line Managers and our Global service providers - to analyse, understand the end to end process for our customers and make recommendations for improvements, whether that be systems, process or policy.
This placement would be attractive to someone who wants to understand more about how the HR Shared Service Centre Model operates within a large corporate environment and the alternative career paths it can offer.
Business Deliverables and Success Criterion:
  • Support the programme of continuous improvement activity across HR Operations
  • Gain insight into the effectiveness of our processes and systems
  • Complete detailed analysis on some of our high volume, core processes and identify tangible and quantifiable areas of improvement
  • Support the identification of any policy, system and process changes and work with the Customer Service Manager on any operational activity plans to bring the changes in.

  • Curious and analytical
  • Acts with enthusiasm and passion with an understanding of commercial drivers
  • Planning and organisational skills
  • Strong collaborative values
  • Excellent communication skills
  • Strong understanding of 'customer'
  • Project management skills
  • Writing business case based reports
Additional Information
The programme has a duration of 10 weeks.
The role is located at Oakstead Court, Nottingham.
Due to the nature of this role a DBS (Disclosure Barring Service) check maybe required.
For more information on reasonable adjustments please click here .
To avoid disappointment, we strongly advise you to apply well in advance. Our schemes attract great interest and we begin assessing candidates in our assessment centres in December. This means we may have to close a scheme early if all the places are filled