Quality Manager

Arlington, Virginia
06 Nov 2016
07 Dec 2016
BI 000150
Contract Type
Full Time
The Buildings & Infrastructure (B&I) Line of Business is a global network of approximately 11,500 employees, which serves both the private and public sector. Our employees work to shape the communities we live in by creating world-class projects that transform the future development patterns of those communities. We provide our clients award-winning planning, engineering, architectural and interior design, construction and program management, and design-build project delivery. The Jacobs business model allows us to successfully service our clients, leverage our integrated services, and provide our employees with growth opportunities while delivering global solutions to our client's local programs.

We consistently receive high rankings from Engineering News-Record (ENR) in many classifications, including the categories of Top Design Firms, Top Contractors, Top Green Buildings Design Firms, and Top Transportation Companies.

Position Summary

Reporting to the Director of Quality, or a Manager of Operations, selected individual will provide Quality management support.

Selected individual will support operations and project management in the implementation of the Jacobs Quality Management System with the objective of achieving continual performance improvement. Additionally will provide direction to a lower level of supervisors or experienced exempt employees; involved in daily operations only to resolve complex problems or meet schedules.

Technical/Functional Responsibilities:

  • This Lead Quality Manager will proactively identify systemic issues, implement improvement initiatives, and track progress, leading to decreased quality issues on projects.
  • Review operational performance against the requirements of the Quality Management System (QMS) and facilitate changes and/or corrective actions, as necessary
  • Identify performance deficiencies and trends, and recommends/initiates solutions for improvement
  • Audits and evaluates performance measurement data, to include surveys and audits.
  • Leads, coordinates and reports on quality advancement activities
  • Provide leadership in the implementation of the quality management system
  • Champions the Value Plus and Sustainability Plus programs, leading to increased participation by all operating units.
  • Frequent contacts with internal and external individuals at all management levels.
  • Conducts briefings, training, and participates in technical meetings and pursuit interviews related to specific operations.

  • BA/BS degree in a related field and 15+ years of related experience, or an equivalent combination of education and experience, is required
  • The ideal candidate will have experience in both buildings and infrastructure projects
  • Experience working in a dynamic integrated multi-team environment is essential
  • Strong PC skills to include Microsoft software required
  • Strong interpersonal and communication skills is a must

At Jacobs, we help prepare people for new opportunities and challenges. With positions at every level, openings in multiple disciplines, expertise in a range of markets and offices around the globe, we create an environment where you can learn, grow, and thrive. From our competitive benefits program to our Health and Safety initiative of Beyond Zero workplace injuries, we believe that you'll find a flourishing career here at Jacobs.