Support Specialist II - Logistics

Kennedy Space Center, Florida
06 Nov 2016
11 Dec 2016
Contract Type
Full Time
Jacobs Technology provides overall management and implementation of ground systems capabilities, flight hardware processing and launch operations at NASA's Kennedy Space Center in Florida. These tasks will support the International Space Station, Ground Systems Development and Operations, and the Space Launch System, Orion Multi-Purpose Crew Vehicle and Launch Services programs.

  • Take a leadership role in problem identification, problem resolution, product quality, and completing work on schedule.
  • Be proactive in working issues with customers and vendors, prioritizing concerns with critical systems utilized by the Warehousing Group.
  • Take ownership, from a Logistics perspective, of assigned tasks and systems to assure supportability is maintained.
  • Research and provide management with information on systems requiring maintenance or upgrade to support new customer requirements.
  • Work with other support groups to ensure periodic maintenance is being performed on equipment in accordance with safety procedures.
  • Utilize PeopleSoft inventory and other databases to provide work load information to management to ensure proper staffing is in place.
  • Function as part of the Warehousing Group Staff and participate in team meetings, task reviews, and other meetings.
  • Responsible for tracking storage space status across multiple warehouses and providing reports to management as needed.
  • Responsible for assessing and responding to Power Outage notifications and keeping management up to date on impacts.
  • Responsible for tracking of government property and updating of databases.
  • Become an effective liaison with internal personnel and organizations and external vendors as needed.
  • Prepare a variety of formal and informal reports for both internal and external distribution. Work produced represents considerable originality and/or analytical skills within defined areas.
  • Coordinate, compile, and prepare a variety of management related information utilizing internal and external department personnel to interpret and recommend action.
  • Perform other duties as assigned.

Bachelor's degree in appropriate discipline from an accredited college or university, plus three (3) to five (5) years of related experience with specialized experience in logistics; additional relevant education may be substituted for progressive experience or any equivalent combination of relevant education/experience for total of twelve (12) years.

  • Experience with logistics and computer systems a plus.
  • Excellent communication, presentation and customer interface skills required.
  • Ability to manage and prioritize multiple projects.
  • Experience with MS Office: Word, Excel, PP, Outlook required.

Essential Functions

Physical Requirements

  • Position may involve extended periods of sitting or standing.
  • Physical requirements are: sitting, walking, standing, extensive use of stairs, and access to remote structures.
  • Position is located on a hazardous testing facility; must be able to quickly evacuate buildings in the event of an emergency.

Work Environment

  • Work will mainly be done inside, but fieldwork can be a combination of outside and inside depending on the project.
  • Working at heights and in confined spaces may be required.
  • Walking on uneven terrain including paved areas, gravel/rocks, and dirt/sand is required to access various locations on the facility.
  • Climbing ladders and platforms will be necessary.
  • All work must be completed in a safe manner in accordance with NASA and Company safety standards.

Equipment and Machines

  • Computers and printers used for producing reports and schedules.
  • Variety of equipment used in performing research.


  • Full-time regular work hours between Monday-Friday.
  • Position may require occasional overtime including weekend work depending on task.
  • Must be dependable and punctual.
  • Shift work may be required.

Other Essential Functions

  • Must be able to accurately communicate ideas in writing and verbal communication.
  • Must be able to travel to support position requirements. This may include travel to and from customer location, which may involve airline travel. In some cases, accommodations can be made for POV, if necessary.
  • Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.
  • Must comply with all "drug free workplace" requirements as mandated by directives issued by the appropriate federal contracting officer and the company, which requires drug testing for use of illegal drugs by employees in sensitive positions.
  • Government security clearance may be required in the future.
  • Must maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, clients, co-workers, and management.