Finance Service Manager

30 Oct 2016
18 Feb 2017
Oil and Gas
Contract Type
Full Time
Role synopsis
The Service Manager role for Finance comprises additional respsonsibilties above and beyond the requirements of a normal team leader role. The purpose of the role is to be the primary point of contact / focal point within the GBS for a Business / Country team. The role holder will be the primary contact point and work to coordinate support and activities across the different Finance teams in relation to the specific Business / Country supported.

Key accountabilities
Lead development of financial plans for the embedded finance teamso deliver against business strategy for these functions. Ensure service delivery on MI which facilitates insightful performance management, identify and drive interventions where necessary. Deliver on the objectives of the BI team.
  • Be the lead business partner to key stakeholders and other Finance Leads across the Lubes Finance Lead Team: delivery of rigorous financial control and insightful MI & performance management in the context of a changing organisational structure. This also means the support of other areas in portfolio modelling, valuation and programme execution and governance.
  • Lead and role model the Compliance and Ethics Agenda.
  • Providing deep "process domain expertise" for the relevant activities to support operations delivery, silent running, quality management and control
  • Influence multiple senior stakeholders to allign priorities.
  • Operates across multiple functions with strongly differing operating characteristics and therefore demands
  • Global nature of role requires interaction with diverse cultures & people which means different approaches needed to get desired outcomes.
  • Role links strongly with the related Finance Managers
  • At times workload can be intense depending on level/complexity of projects and variety of deadlines.
  • Reliant on hosting finance teams for information in a proactive manner. Anticipation of issues, identification of next steps are key in order to provide early warning to the stakeholders
  • Provide guidance, support, training and mentoring for operations teams
  • Support Optimisation efforts across the centre, lead and encourage the team to drive solutions and continous improvement.
  • Supporting operations with accountability for managing and monitoring all Finance processes in the respective process and providing accurate and timely management information and reconciliations as required.
  • Support ensuring that controls are in place and working effectively across all processes and systems.
  • Support Delivery in line with finance service centre strategy to meet agreed Service Level Agreements, Key Performance Indicators, targets and budgets.
  • Align and manage the development and implementation of the R&C Teams plan with the GBS's business plan, in order to optimise the achievements of process standardisation & simplification and quality service in line with Finance Global standards and policies.
  • Support the development of the GBS culture necessary in the R&C team to achieve the continuous development of a customer orientated & compliant finance operation, ensuring the effective implementation and exploitation of change.
  • Provide technical analysis and feedback regarding impact of projects, upgrades and modification. As well as provide feedback and updates back to the team.
  • Process improvement identification, solution development & implementations. Develop short term workaround solutions where appropriate. These gaps or issues may require in-depth analysis and working with other parties closely to resolve. Provide recommendations for permanent solutions when needed
  • Provide training, training materials, troubleshooting documentation and continual on the job training for Tier 2 specialists as well as assist Tier 1 Team Lead or SME, PMs and others.
  • Support the Team Members on identifying technical training opportunities to build knowledge and capability across the department.
  • Drive best practice globally by working effectively with other Regional GBS SMEs and Process Leads as well as the OSP Process leads and SMEs

Essential Education
  • Educated to Degree standard or equivalent

Essential experience and job requirements
  • Relevant post qualification experience to deliver accountabilities of role
  • Absolute fluency in "business English" is mandatory.
  • Experience supporting and implementing strategic plans across a team.
  • Relevant previous experience in a leadership and supporting continuous improvement position with similar accountabilities.
  • Experience in leading and managing cross functional teams, preferably in a shared services or OSP operation, althought not essential using best practice techniques including work efficiency management.
  • Demonstrated ability to use a wide range of systems and application tools and techniques to guide, motivate, train and support staff and makes full use of opportunities to coach and develop direct reports so as to maximise their performance, leadership and development potential.
  • Project management and organisational change experience in a multi-national environment would be preferable
  • Demonstrated process expertise in a given process tower such as P2P, OTC, R2R , Customer Services or Supply Chain Management
  • Relevant operational and/or design solution experience gained in a business, OSP or similar

Other Requirements (e.g. Travel, Location)

Desirable criteria & qualifications

Relocation available

Travel required
Negligible travel

Is this a part time position?

About BP
Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

The Finance Function fulfills three key activities: to report financial and operational results, both internally and externally, with independence and integrity; to support business performance management and planning processes by using consistent data collection and reporting processes; and to integrate financial and commercial processes to enable end to end optimization. Finance also supports the development of annual and long term plans, strategies and performance management processes as well as provides economic analysis and Group Investment Assurance and Approval Process (GIAAP) support for business opportunities, investments and other specific projects as needed.

Corporate & Functions

Closing Date
[ "17-Feb-2017" ]