IT Planning Analyst, Senior

San Francisco, California
26 Oct 2016
13 Jan 2017
Oil and Gas
Contract Type
Full Time

Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. And wedeliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, "Together, Building a Better California" is not just a slogan. It's the very core of our mission and the scale by which we measure our success. We knowthat the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services. They, along with every citizen of the state we call home, also expect PG&E to help improve theirquality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employerthat actively pursues and hires a diverse workforce.  All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protectedveteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Department Overview

IT Infrastructure Operations (I&O) is the line ofbusiness charged with providing safe, reliable, cost-effective IT network, voice, computing, and data center operations to enable and support the utility lines of business.
The Infrastructure & Operations organizational departments -I&O BusinessOperations & Portfolio Planning, IT Asset Management, Solutions Delivery, Infrastructure Operations (Data Center and Network), Maintenance, Construction and Client Support, and Operations Services support our utility lines of business with efficient and costeffective IT systems and networks for utility operations.

Position Summary

The IT Planning Analyst will work directly with data and information, creating meaningful
analyses, reports and management presentations in support of client,business unit and/or function activities and performance. Types of analysis and reporting may include: quality review, workflow analysis, process improvement, regular business or client reporting, and/or a variety of other function specific purposes.
Additional activities involve support for budget forecasting, planning, and management; operational analysis and strategic planning analysis.

The IT Planning Analyst job family provides planning, product, business, and operations management analysisand support in the following areas: planning, research support, data analysis and reporting, resource management, process governance, budgetary requirements and spend, in support of business decision making, strategy, and operations. Provides input, support, andanalysis to general IT business processes, assists in the development of a prioritized budget for the IT organization and works with other financial or data personnel to ensure accurate and timely operations, budget, and/or project management. May also be involvedin business process improvement, quality control, special projects, and other initiatives. All employees are responsible for performing their jobs in accordance with PG&E's vision and values.


Minimum Qualifications:
• Bachelor of Arts / Science in accounting, business, finance OR equivalent work experience
• 4+ years of related general business, reporting and analytical experience
• Has strong knowledge of business and financial planning, professional concepts asthey apply to the IT organization
• Advanced understanding of financial systems and reporting tools (i.e., SAP Business Warehouse, Business Objects, Access) required
• Advanced business analysis research and problem solving skills required
• Solidproblem-solving skills (i.e., exercises independent judgment and discretion to perform assigned tasks from low to average complexity using established procedures, standards, and guidelines)
• Proficient with creating clear, efficient and control-orientedprocess maps
• Strong critical thinking and ability to build relationships and have a healthy, challenging dialogue
• Analytical skills - excellent with metrics and ability to easily translate data into conclusions and recommendations; detail-oriented;self-directed with strong organizational skills
• Work independently on small to medium initiatives
• Strong oral and written communication skills
• Strong knowledge of Microsoft Office Tools (Excel, Word, Access, PowerPoint, Visio, MicrosoftProject) and SharePoint or equivalent collaborative tools.
• Experience with budgeting process
• Strong presentation and inter personal skills
• Workload/Time Management
• Working knowledge of IT Business Unit budget processes.
• Solidknowledge of finance and business planning, professional concepts as they apply to the IT organization
• Solid business understanding of the IT organization

Desired Qualifications:
• Macro creation/Visual Basic proficiency a plus
• Tableauproficiency a plus
• PL/SQL proficiency a plus
• Proficient with SharePoint Administration a plus
• Experience in an operations environment a plus
• Prefer business processes and procedures experience
• Lean Six Sigma Yellow Beltcertification
• "Quick Learn" of subject matter and target culture


• Collects and analyzes complex data for reporting and/or performance (trend) analysis
• Prepares and distributes a broadvariety of reports and provides data and management information for professional and executive audiences
• Provides metrics and reporting support for all phases of the project delivery lifecycle consistent with the Solutions Delivery servicing strategy
•Reviews established business and operations problems, maintains issues log, and manages report delivery
• Gathers, inputs and manipulates data for complex business analysis
• Assist with the daily operations and provide general IT business & planningsupport
• Prepare reports through gathering, analyzing and summarizing data and information; prepares presentation materials for management reports.
• Assist in the initiation, conducting and coordinating studies and analysis on IT operations, resourceallocation, financial reviews; and analyzing programs to ensure that program goals and work plans are on target.
• Participates and assists in the preparation of the annual business plans for the assigned IT functional area, and coordinates contract or resourcemanagement efforts including making recommendations based on analysis work
• May work as a liaison among stakeholders to coordinate, document, and schedule changes to IT infrastructure and information systems
• Work closely with manager(s) and financialsupport group on cycle forecasts, chargeback management, contract management, General Rate Case -GRC planning, and annual IT budget planning.
• Maintain annual capital and expense budgets utilizing proper accounting/budgeting controls, enter financial datainto tracking system, and compile regular and ad-hoc financial status reports
• Implement cost allocation program, and respond to questions and concerns from the business areas. Review contract invoices, identify disparities, and resolve issues with thevendors.
• Provides financial analysis on project cost variances for plan vs. actual, and can identify inappropriate charges by resources not captured in the Job Estimate and makes appropriate corrections in SAP.
• Analyzes actual spend and forecasting todetermine if/when appropriate Project Change Controls must be implemented
• Plan and analyze a variety of metrics including cost of service and performance/quality analysis and provide explanations of variances
• Perform business analysis and identifyprocesses that can be streamlined and identify opportunities for improvement.
• Analyze and perform calculations of metric information for monthly releases
• Provide labor forecasts, projects, initiatives, demand and capacity analyses.
• Serves asthe liaison between IT technical teams, resource manager, and human resources organization to develop and implement appropriate IT talent management activities.
• Support resource planning labor forecasts for projects, and initiatives
• Conduct resourceplanning operational cost
• Track and coordinate asset management, documentation/communications, contract/license management, vendor management, training, and lifecycle management.
• Work on overall project planning through deployment, including on projectschedules, cost, and scope deliverables
• Assist with tracking resolution of issues and risks.
• Provide analysis and support to project planning processes
• Organize and publish departmental and project-related documentation in various sources.
• Assist with deployment of projects as needed
• Track project costs to ensure forecasts are on target.
• Assists project manager with analyzing the project management system tool for data accuracy and integrity
• Performs other duties as deemednecessary to provide quality service and/or support strategic initiatives