Technical Support Technician - Brighton, CO

Brighton, Colorado
18 Oct 2016
08 Dec 2016
Contract Type
Full Time
Are you looking for a new opportunity within a growing industry? Do you have Technical Support / Production Engineering experience and are looking for the challenge of supporting a fast-paced factory environment? Then we are looking for your skills at Vestas, the leader in Wind Power.
Technical Support Technician - Blades

Vestas Blades America, Inc.

Technical Support Engineering
The Technical Support Technician is a part of the Technical Support/Production Engineering Department that provides engineering to support and improve processes in the manufacturing of carbon composite turbine blades for ongoing and new operations.


  • Owner of Technical Support processes within assigned production area
  • Ensures that production processes may be conducted safely
  • Works closely with Production staff to ensure that the production plan is met
  • Conducts basic analysis of process performance metrics and takes action to increase process capability
  • Assists with the troubleshooting of process problems and implements solutions which reduce downtime and minimize maintenance costs
  • Monitors process equipment performance to identify potential errors and implements solutions to eliminate reoccurrence of those problems
  • Facilitator or co-facilitator of process improvement projects
  • Participation in technology transfer projects, new process introduction, and production capacity expansions
  • Updating and auditing Bill of Material for assigned process area
  • Responsible for creation, validation, and maintenance of Production Work Instructions
  • Develops and updates process procedures to ensure that documentation is accurate and understandable
  • Provides technical support to the factory's production and logistics functions concerning product documentation
  • Interfaces with all levels of management and employees to gather information and provide guidance for implementation
  • Develops and updates first and second line maintenance on equipment
  • Other duties as assigned


  • Associate's degree or equivalent from a two-year college or technical school, with one year of wind turbine blade manufacturing experience; or three years wind turbine blade manufacturing experience
  • Knowledge of Internet software; Manufacturing software; Spreadsheet software and Word Processing software.
  • Experience in a Manufacturing organization
  • Experience composing work instructions
  • Experience formulating and processing engineering change requests
  • Understanding of 'lean' principles preferred


  • Analytical - Synthesizes complex or diverse information; Collects and researches data.
  • Design - Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
  • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Dependability - Follows instructions, responds to management direction.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations

What we offer
As a member of the Vestas team, we offer a competitive salary and one of the most comprehensive benefits plans in the industry. Among the many amenities we offer: healthcare; dental; vision; paid time off (PTO); generous 401(k) plan; tuition assistance; and much more.

It is the policy of Vestas to afford equal employment opportunity without regard to age, race, religion, color, gender, or national origin, and to afford equal opportunity to veterans and individuals with a disability, or any other characteristic protected by federal, state, provincial, or local law. Applicants requiring reasonable accommodation to the application and/or interview process should notify a representative within the People & Culture department.

Additional Information
This job is located in Brighton, CO

By joining Vestas, you join the only global energy company dedicated 100% to wind energy. Together with our customers, we have installed more the 55,000 turbines in over 70 countries, and we remain committed to increase that number via our superior, cost-effective wind technologies, products and services.

Since Vestas was founded in 1979, Vestas has achieved a market-leading position with more than 70 GW of installed wind turbines or around 19% of the total global capacity.

Every day, everyone at Vestas works to make Vestas the undisputed global wind leader and the world's energy mix more sustainable - join us, and be part of ensuring a sustainable future for our planet.