Seacroft, Leeds
£18,851 rising to £20,563
14 Oct 2016
02 Dec 2016
Contract Type
Full Time
If you enjoy working in a busy environment we have challenging and exciting opportunities for talented people to come and work for us as Analysts

Role description You will be responsible for taking calls from customers who have problems with their power supplies you will need to react quickly working within SLAs and be proactive in finding a solution by liasing with other departments and areas to come to a satisfactory resolution.

Alongside this you will need to interrogate systems to source problems with data by reading data flows and be able to cross reference various reports all in a timely manner to ensure any new or existing errors are highlighted.

Skills and experience Excellent customer service skills with a proactive can do attitude

An ability to work to tight deadlines

Proven excel skills to an intermediate level

Good communication skills both written and verbal

Excellent organizational skills

Why work for us

As well as a competitive salary and impressive benefits package youll also get the opportunity to really shape the future of our business. Along the way well give you all the support you need to develop your skill set and achieve your long term ambitions.

Salary £18851 rising to £20563

Company overview

npower is one of the UKs biggest energy suppliers with the backing of one of Europes largest energy companies, the RWE group. We supply gas and electricity to millions of homes up and down the country, So when you switch on the light, take a shower, or simply have a cuppa, youll know you can rely on us. Were also here for you when your boiler needs servicing or repairing. We offer competitive tariffs that save you money and well tell you when you can save even more. Its all part of how we stand up for customers every day at npower. We stand up for the community too. Were proud to have been a partner of Macmillan for 12 years raising over £3.5m. Were also one of only a handful of UK companies to have been awarded the Carbon Trust Triple Award for sustainable management of energy, waste and water.

Please apply online by selecting the 'Apply' button and uploading your CV directly. Applications will only be accepted via the Apply button.

Agencies: RWE operate a preferred supplier arrangement, however if you wish to be considered at the next review session please submit a brief overview of your capability to