Field Service Engineer, Water Engineering Systems, RCIS

08 Oct 2016
29 Dec 2016
Oil and Gas
Contract Type
Full Time
The Field Service Engineer, Water Engineering Systems, RCIS is professional service provider in the water treatment industry.
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.

Essential Responsibilities

• EH&S compliance
• Equipment Start up and Commissioning
• Site Surveys
• Management of Repairs/Maintenance/warrantee
• Contacts with customers
• Minor assembly, as required
• Operation at BOO or Mobile sites when required
• Project co-ordination
• Customer reporting/Data processing
• Support for costing of contracts.
• First line trouble shooting
• Technical training
• Contractor supervision if required
• Participation in Piloting and Field trials when required
• Servicing of Chemical Accounts
• Travel outside of the geographic area when needed.
• Participating in the local team meetings to share best practices.

Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region. Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region . Discusses consequences of changes in products and processes for the own team in the organization. Works together with people from the business unit. Contacts are under guidance and/or geared towards collecting or giving technical information.


Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 3 years of experience in Services).
Service mentality, customer is number one
Good communication skills
Preferable one year of Water treatment expertise in the equipment area
Electrical or Mechanical background.
Fluent English and Russian
Computer literate
Willingness to travel up to 90%

Desired Characteristics

Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to work independently. Strong problem solving skills.