Newark, Delaware
04 Oct 2016
15 Nov 2016
Oil and Gas
Contract Type
Full Time
Division Healthineers
Job Type Regular

Business Unit LD - Laboratory Diagnostics
Job Time Full-Time

Functional Area ENG - Engineering
Experience Level Senior Level

Req ID 157764
Required Education Bachelors Degree or equivalent experience

Location DE - Newark
Required Travel 20%

Division Description
The Siemens Healthcare Division develops innovations that support better patient outcomes with greater efficiencies, giving providers the confidence they need to meet the clinical, operational and financial challenges of a changing healthcare landscape.  As a global leader in medical imaging, laboratory diagnostics, and healthcare information technology, we have a keen understanding of the entire patient care continuum-from prevention and early detection to diagnosis and treatment.  

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Job Description
Specific Requirements
This position is for 3rd level / Headquarters support for SIEMENS Diagnostic Automation and IT Products
This position requires the ability to perform  following:
Create / review Product Support Technical Documentation (internal and external)
Quickly troubleshoot software issues including database and communication interface issues.
Troubleshoot Computer and Server (Hardware/Firmware/RAID)
Read and understand software logging files, including ability to search, sort, and filter
Multitask among a variety of concurrent activities and the ability to manage priorities
Work with different types of database software (MS SQL, MYSQL, Firebird)
Troubleshooting TCPIP issues
Troubleshooting Microsoft Windows and MS server  issues
Provide Support to 1st and 2nd level support Centers
Travel to customer sites for knowledge transfer and escalated support issues both regionally and internationally,    
   requiring passport or visa.
Interface and communicate effectively with outside manufacturers or vendors to resolve product issues
Required experience includes:
Midlevel Programming in a similar language to C++ or other object orientated language
Proficient in Microsoft Office applications (Word, PowerPoint and Excel)
Preferred A+ and Net+ certifications
Support experience with VMware or Virtual Box
Experience working with SQL databases and scripting.
Excellent communication and writing skills along with the ability to present to different technical groups
Familiarity with laboratory instrument interfacing and having worked with a clinical laboratory environment is a plus

Siemens encourages qualified long-term unemployed individuals to apply for open positions.

Offer of employment with Siemens is conditioned upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, disability status, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law:
Applicants and employees are protected under Federal law from discrimination. Click here to learn more.

Pay Transparency Non-Discrimination Provision:
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. Click here to learn more.