SOE Support Analyst - Charlotte, NC

Charlotte, North Carolina
04 Oct 2016
01 Dec 2016
Oil and Gas
Contract Type
Full Time
JobID :   22898BR

Energize your career with WECTEC, a wholly owned subsidiary of Westinghouse Electric Company!  Our commitment to safe, clean nuclear energy is second to none, and we're proud of our rich heritage of technical innovation and commitment to our global customers' success.  If you are interested in being a part of a company that values exceeding customer expectations and providing future generations around the globe with emission-free energy, we want to hear from you.

We currently have an exciting opportunity for a SOE Support Analyst in our WECTEC IT team in our Charlotte, NC office.

The SOE Support Analyst can expect to be responsible for the following:
  • Implement technical changes including development of new images, application packaging, group policy, and powerbroker rules while adhering to the Westinghouse IT Change Management policy and procedures.
  • Provides subject matter expertise support and resolution of customer incidents and service requests related to standard image, SCCM, and standard Microsoft office applications.
  • Determines the production capacity needed to meet changing business demands. Ensures capacity planning deliverables are performed to specifications.
  • On-call support for system outages and issues.
  • Designs, configures, installs, upgrades, maintains and evaluates personal computing operating system images and ensures service level agreements (SLAs) are met and continue to meet the needs of customers.
  • Provides level 3 engineering support and consults with internal customers on personal computer systems requirements.
  • Researches and identifies opportunities that impact business strategy and resource planning. Conducts extensive evaluations of vendor solutions and prepares summaries for management.

EOE of Minorities/Females/Vets/Disability

Job Requirements
The successful candidate for this position will possess the following:
  • Minimum Education and Experience Requirements Bachelor's degree 2-8 years
    • Required
      • Microsoft System Center Configuration Manager (SCCM) experience, including application packaging, operating system deployment task sequencing, system administration
      • Microsoft Windows-based loadset development and support experience, including operating system, driver, and application troubleshooting/remediation
      • Microsoft Group Policy development and troubleshooting
    • Preferred
      • BeyondTrust PowerBroker knowledge
      • Experience installing and supporting engineering applications such as Intergraph (Smart Plant Suite), ANSYS and SolidWorks
Westinghouse Electric Company is a group company of Toshiba Corporation.
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Employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short Term Disability & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts, 401(k) Savings Plan, and Paid Vacation. We also offer a number of work/life programs such as flextime and a variety of training and development opportunities.


Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.