Field Services Supervisor

Monroe, Washington
03 Oct 2016
08 Nov 2016
Oil and Gas
Contract Type
Full Time
As the Field Service Supervisor you will be responsible for the organization, logistic, and supervision of the on-site mechanical interventions for Plant Support within the local service center.

Essential Responsibilities

As the Field Service Supervisor, you will:
  • Develop Plant Support and ensures Customer proximity (e.g. plant visits)
  • Be responsible for the site function within the area of the Local Service Centre
  • Ensure emergency on-site inspections and assessments
  • Be responsible for directing the on-site work, while respecting the budget and timing allocated by the Local Service Centre Manager
  • Be responsible for tools management in the Local Service Centre and interface with Field Service Manager
  • Coordinate with Field Service Manager for needs of additional or specific resources or tools
  • Identify and select sub-contractors, management of teams
  • Fill time sheets, working orders, daily reports, control sheets, nonconformity reports, etc.
  • Work on-site with team if the working charge allows it
  • Actively seek to improve project results through change orders
  • Write the intervention reports in collaboration with the Local Service Center Manager and reports on processes to Plant Support Manager
  • Ensure the development of standard procedures for Field Service operation
  • Ensure a strict application of quality and EHS requirements by Field Service teams
  • Complete the documents related to working incidents and accidents, and validate with the health, security and environment responsible
  • Communicate with Technical Training Manager on technical development needs
  • Assist Service Sales Manager and Local Service Center Manager in preparation of offers


  • Bachelor's Degree (OR High School Diploma / GED with a minimum of 8 years of field service experience in an Industrial environment)

  • Ability and willingness to travel 50% as required

Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Desired Characteristics

  • Minimum of 5 years of experience in industrial mechanics
  • Minimum of 2 years of experience supervising others
  • Excellent general knowledge of all Hydro Services and Products and detailed know-how on one or more specific Hydro product
  • Proven leadership skills, able to motivate and develop employees, pro-active milestone management
  • Demonstrated ability to manage workload and budget planning, delegate while keeping a close monitoring and to isolate / analyze problems / risks
  • Understands the importance of Services attitude (being available to the customer, responsive to customer's needs, flexible and willingness to build close customer relations)
  • Quality assurance & EHS experience
  • Fluency in the spoken English language
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