Senior Product Manager, Maintenance Optimization

Greenville, South Carolina
03 Oct 2016
29 Dec 2016
Oil and Gas
Contract Type
Full Time
As the Senior Product Manager for Maintenance Optimization in GE Power Digital Solutions' Asset Performance Management group, you will be responsible for leading GE to deliver the Power industry's premiere experience and capabilities for conditions-based and analytics driven maintenance strategies.

Essential Responsibilities

This is a unique opportunity to lead and expand GE's premiere reliability and predictive asset analytics business by defining a high performance user experience and portfolio of innovative data management software and services, new business models and go to market strategies that are key to GE's Industrial Internet initiative in a fast-paced, incredibly exciting market with the opportunity to drive incredible growth.

As the leader for Maintenance Optimization across the APM portfolio, you will serve the Power Industry's most demanding customers, deliver a steady stream of market defining content and capabilities, explore new business models and help to set the market standard globally for APM software and service solutions.

GE is the world's leading Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

You will be responsible for distilling unmet target business and user needs, driving product development, go to market strategy and execution. You will lead our efforts by building a deep understanding for customer needs through market research and tight collaboration with key customers, converting customer unmet needs and your strategy into executable product development backlogs, and ultimately quality, cost and delivery of your solution portfolio, a set of capabilities which are essential to our success.
  • As part of the Power Digital Solutions - APM Product Management team, you will be accountable for achieving goals related to Revenue, CM Rate and Market Share for the Maintenance Optimization component of the APM business
  • Portfolio ownership and ultimate responsibility across Engineering Prioritization, Build, Buy, and Partner decision points for the Maintenance Optimization component of APM
  • Market and Competitive Intelligence leadership
  • Collaborate with GE Digital APM platform team as well as external SI/ISV partners
  • Develop, Manage, Publish and Refine metrics and hard data across the product lifecycle, creating a data¬≠driven business
  • Drive end-user research together with our User Experience (UX) team to drive a clear target user experience and capabilities.
  • Support maintenance optimization driven R&D and analytics research.
  • Directly leading sales excellence in the Field through creation and rollout of high¬≠value solution collateral and Sales training materials
  • Deliver field enablement and customer facing content to drive sales and service maturation and effectiveness
  • Build a strong working partnership with GE Power's Remote Monitoring and Diagnostic Centers, key consumers of Maintenance Optimization capabilities
  • Closely collaborate with other product teams, Marketing, Legal and Finance to translate financial and regulatory needs into actionable items on the roadmap
  • Ensure that the voice of the customer is clearly articulated and communicated across all teams and is the primary driver of roadmap and technology decisions
  • Establish tradeoffs between competing interests and requirements to produce an achievable roadmap and Agile release cycles
  • Evangelize your product by presenting to customers (internal and external) and user groups; represent your product at trade shows and with the media; sell your product roadmap internally; participate in winning deals; provide training and awareness and generate enthusiasm for your product
  • Directly support commercial teams selling solutions that are underpinned by APM software and service solutions


Basic Qualifications
  • Bachelor's Degree in computer science, information systems, mathematics, statistics, or engineering
  • Minimum 10-15 years of experience in maintenance operations, strategic consulting, product marketing, product management or a related field requiring analytical skills and a strategic mindset
  • Minimum 5 years of experience in RCM, EAM or other direct maintenance management role

Eligibility Requirements
  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
  • This position requires travel to customer, potential customer, and partner sites worldwide.

Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Desired Characteristics

  • Bachelor's degree in Mechanical Engineering or equivalent work experience preferred
  • Ability to work with cross-functional teams to help build effective processes
  • Strong oral and written communication skills • Six Sigma training is preferred
  • Strong business analysis, problem solving, and strategy development skills
  • Ability to interact at all levels of the organization and with other GE businesses
  • Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices
  • Able to re-appropriate existing solutions to new requirements and situations
  • Emotional Intelligence, ability to influence up and out and the ability to work independently
  • Must be a team player with a strong desire to win
  • Highly organized and efficient; able to balance competing priorities and execute accordingly
  • Accountable for policy decisions with incomplete, conflicting information and uncertain long-term dynamics
Technical Expertise:
  • Experience in RCM, EAM, industrial maintenance practices
  • Strong domain knowledge in data management, data analysis and advanced analytics across heterogeneous data sets
  • In-depth knowledge of the technology and vendor landscape for Big Data Management & Analytics

    • Demonstrated ability to lead a high-performing team and to grow talent
    • Proven record of success in dynamic matrix-organization environments
    • Experience in large scale Agile Product Management teams
    • Experience in commercializing advanced analytics solutions
    • Experience with SaaS is a plus
    • Proven experience designing, deploying or operating applications / infrastructure in a public or private cloud environment
    • Proven record of strong analytical and problem solving skills - effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve

Business Acumen:
  • Strong business analysis, problem solving, and strategy development skills
  • Evangelizes new technology, predicts trends, and identifies new opportunities based on trends
  • Identifies the customer's business and strategic needs, concerns, and desires for the value delivery capabilities of the products
  • Establishes relationships in the market intelligence and research community
  • Ability to interact at all levels of the organization and with other GE businesses

  • Adopts a holistic systems perspective. Empathizes with multiple points of view. Challenges program/product planning assumptions
  • Ability to work with and influence cross-functional teams to help build effective processes
  • Oriented around continuous improvement- actively generating process improvements; championing and driving change initiatives
  • Strong oral and written communication skills