Implementation Leader

Atlanta, Georgia
03 Oct 2016
07 Jan 2017
Oil and Gas
Contract Type
Full Time
This position will be responsible for strategic and complex assignments with long-term business implications. This position is responsible for implementing various new and existing NPI programs, in support of commercial product development, ranging from delivering analytics & visualization platforms to implementing time series historian systems.

Essential Responsibilities

You will be responsible for ensuring the successful implementation of a solution on medium to large projects. The Implementation Leader will drive the client implementation and will be involved in the development of several key project deliverables (e.g., charter, project/staffing plan, issue logs, etc.) and work with the Client project manager. The Implementation Leader will also be responsible for managing the agreed to budget and delivering the project profitably.

In addition, you will:
  • Coordinate multiple, simultaneous software & infrastructure projects, initiatives and assignments with broad scope and high impact to our customers
  • Manage complex technology programs to facilitate the harvesting, ingestion and digestion of equipment operating and market data through smart analytics and visualization solutions
  • Partner with engineering, product management and customers to deliver commercial products, supporting Industrial Internet initiatives, aimed at driving customer value and growth for the power generation services business units
  • Serve as the implementation lead for commercial software analytics deployment at a customer site
  • Be responsible, as a consolidated escalation point, for overall customer solution delivery across operations and services delivering a single service solution
  • Lead, execute deployment activities, including production release, testing & validation
  • Maintain effective working relationship with customers / users, stakeholders, vendors and partners to integrate programs into overall strategic objectives
  • Partner with shared technical and business resources (M&D, ISS, SWCoE, IT etc.) to effectively deliver and support solutions
  • Work as a business partner with client leaders and users to evaluate/improve business processes and arrive at mutual, cost effective solutions for business process efficiency and productivity
  • Ensure timely, consistent and, accurate responses to client queries, escalations, concerns or complaints
  • Drive improvements and initiatives in partnership with relevant stakeholders or business owners to resolve delivery issues, failures or adverse feedback from clients
  • Build and develop awareness of the commercial and strategic value of the client within business leadership and senior management
  • Conduct reviews across all products and services to ensure continuous client focus, commitment and engagement


Basic Qualifications
  • Bachelor's Degree in Information Systems, Computer Science, Software Engineering or Engineering from an accredited College or University
  • Minimum of 5 years of experience with client facing service delivery roles
  • Minimum of 10 years of experience leading and managing large & complex business programs
  • Minimum of 10 years of experience in business systems analysis and support including working with all aspects of software development lifecycle (requirements to post release validation)
  • Minimum of 1 year experience working with infrastructure (networks, servers, security, databases)

Eligibility Requirements
  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Desired Characteristics

  • Capability to analyze, identify strategic aspects of enhancing and building client relationships
  • Works well under pressure and delivers on time
  • Demonstrable track record of managing and growing account relationships through operations and service delivery capabilities
  • Experience with delivering commercial platforms for industrial business in energy markets
  • Experience with plant operations and management systems, trading risk management systems or energy market systems
  • Experience working with ISOs, balancing authorities, power generating entities or load servicing entities
  • Outstanding program management & leadership skills
  • Proven client engagement capability
  • Passionate about driving change/influence across cross functions
  • Demonstrated ability to lead in highly matrixed environment
    Ability to translate strategic direction into tactical deliverables
  • Experience working with program management methodologies (i.e. Agile, SDLC)
  • Strong technical (software & infrastructure) skills
  • Strong communication and interpersonal skills
  • Black Belt certified or equivalent quality certification
  • Ability to use Six Sigma tools and techniques to drive change
  • ITLP graduate or equivalent leadership program graduate