Employee Resource Manager

Wilmington, North Carolina
03 Oct 2016
20 Oct 2016
Oil and Gas
Contract Type
Full Time
As the Employee Resource Manager, you will be the first point of contact for managers and employees to provide counsel, coaching and support on HR fundamentals and employee related questions. In this role, you will be critical in executing our key HR initiatives, providing available and responsive internal employee support, and driving HR functional excellence and process improvement.

Essential Responsibilities

As the Employee Resource Manager, you will:
  • Provide dedicated guidance and coaching to multiple senior leaders and employees within a complex business environment, including supporting multiple matrixed organizations with acquired businesses and employee relations
  • Provide dedicated guidance and coaching to multiple managers and employees with specific focus on: employee advocacy / engagement, HR fundamentals and process training, employee relations management, performance development, career development, talent assessment, acquisition and retention and workplace investigations as appropriate
  • Provide employees and managers with an available first point of contact for questions and guidance on fundamental HR topics and issues; escalates concerns beyond their scope to HR Business Partners; navigates employees and manager to HR Services when it is the more appropriate resource
  • Partner with HR Business Partners and Organization & Talent Development (O&TD) professionals to execute business-specific HR strategies
  • Ensure that all employee relations issues are properly identified, reported, investigated and resolved
  • Provide advice and counsel to managers and employees to ensure consistent application and integration of policies, procedures and practices at 100% compliance to promote an ethical and compliant work environment
  • Lead key HR processes including compensation planning and compliance, to include hourly compensation
  • Conduct HR training and support for functional processes like EMS, People Review, Salary Planning, New Employee Orientation and New Manager Assimilation
  • Assist with other HR special projects or initiatives as needed
  • Maintain and protect confidential data with utmost scrutiny, judgment, and care
  • Conduct investigations including gathering, preserving, documenting and analyzing all available information and evidence, and in some circumstances, making recommendations to the business on disciplinary action
  • Provide coaching and mentorship to new team members or HR Specialists / Generalists
  • Lead other site-wide HR projects as necessary, working across multiple client groups
  • Provide dedicated guidance and coaching to multiple managers and employees within a complex business environment, including supporting multiple employee populations, matrixes, customers, products or initiatives (specific customer group alignment to be determined)


  • Bachelor's Degree from an accredited university or college
  • Minimum of 3 years of experience in a Human Resources role including, recruiting, training, compensation, benefits, employee development, and/or performance management

Additional Eligibility Qualifications

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Desired Characteristics

  • Availability to support employees from different functions and be able to prioritize; i.e. engineering, finance, IT/digital.
  • Demonstrated experience in communications, engagement and culture change activities
  • Passionate, employee advocate who wants to make a difference in the organization by helping employees succeed
  • Approachable and responsive resource able to connect with employees at all levels
  • Desires employee-facing work; willingness to make horizontal moves to develop HR expertise
  • Strong customer service focus, with a high level of responsiveness
  • Supportive team player with a strong drive to create a positive work environment; ability to diffuse a tense situation
  • Applies solid judgment ensuring integrity, compliance, & confidentiality
  • Strong interest in innovative HR solutions and process improvement
  • Understanding of HR concepts and principles with expertise in a specialty area such as staffing, analytics, facilitation, etc.
  • Strong problem solving skills; ability to make independent decisions, manage conflicting priorities in a fast paced environment
  • Sound knowledge of local labor laws and government requirements
  • Detailed-oriented with excellent organizational & documentation skills
  • Proponent of the segmented HR model, understands the benefits
  • Bachelor's Degree in Human Resources
  • Master's Degree in Human Resources
  • GE Human Resource Leadership Program (HRLP) Graduate (GE employees only)
  • PHR / SPHR certification
  • Experience working in a matrixed work environment

To stay connected with exciting news and the latest job opportunities from GE businesses, follow us on twitter: @geconnections