Senior Top Issue Program Manager

Schenectady, New York
03 Oct 2016
20 Oct 2016
Oil and Gas
Contract Type
Full Time
The Sr. Top Issue Program Manager will lead & coordinate the implementation of systematic improvements for the most prevalent fleet-wide issues across the Wind business by coordinating different functions such as Engineering, Sourcing, Parts, Services, Warranty, Finance, & GPO, focusing on lowest cost & greatest business impact. This individual will maintain clear & consistent communications for ongoing top issues, accomplish cost avoidance, cost of quality reduction, & support vendor recovery.

Essential Responsibilities

In this role, you will:
  • Be responsible for the program management of field quality issues for GE Wind
  • Lead and coordinate cross-functional teams to achieve field quality issue resolution
  • Challenge the team for productivity and cost saving solutions
  • Implement solutions for field quality issues
  • Manage the cost of quality for our business as it relates to implementing solutions for field quality issues
  • Support commercial and technical discussions with our suppliers to achieve field quality issue resolution
  • Travel to customer / supplier sites to lead the validation or testing of field solutions before releasing widespread
  • Prepare technical information letters and manage clear and consistent communications for internal and external Customers
  • Prepare business cases around each field issue program to be presented to the senior GE Wind Leadership Team
  • Ability to presentation technical solution strategy and provide progress updates to leadership


  • Bachelor's Degree in engineering from an accredited college or university
  • Program management experience
  • Minimum 5 years experience with Power Generation Products and Services, such as large rotating equipment

  • Ability and willingness to travel up to 20% of the time; as required
  • Ability and willingness to possess or be able to obtain and maintain a valid passport and driver's license

    Additional Eligibility Qualifications

    GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

    Desired Characteristics

  • Advanced degree from an accredited college or university
  • Superb program management skills
  • Self-starter, with personal ownership
  • Imagination to develop creative and cost-beneficial solutions for customers
  • Strong industrial awareness
  • Ability to use Microsoft products such as Word, Excel, Power Point, Access
  • Wind, Gas, Steam, or Generator installation, maintenance, and commissioning experience
  • Ability to speak and understand English, Portuguese, German, Spanish, Italian
  • Green belt certification or equivalent quality certification
  • Demonstrated success in working in a multifunctional / matrix team environment as part of a solution based service process
  • Proven ability to interpret customer requirements and identify needs
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