Senior Business Management Manager - Business Operations M/F

03 Oct 2016
17 Nov 2016
Oil and Gas
Contract Type
Full Time
The Region Service Business Leader develops the service and retrofit activity in Hydro Europe (includes MENAT, SSA, Balkans, Oceania). He is responsible for the profitable growth of the service business. HEU service activity is made of turbine/generator refurbishment and transactional services. Service and retrofit sales for HEU is around 130MUSD. The focus is growing the activity to 200MUSD + with a focus on Africa, Oceania.

Essential Responsibilities

The Region Service Business Leader is fully responsible, within Hydro policies, procedures and interests, for the following activities:

  • Input into the Global Strategy: The Region Service Business Leader provides proactively input into to the global strategy of Global Functions by searching and developing continuous improvement actions in applications, core competencies and the sharing of best practices
  • Market / client leadership : Represents Hydro Service towards Customers, external bodies, as well as internally (Hydro Region and Functions, Energy connection, Wind, other Activities and Functions)
  • Identifies and captures business opportunities with regards to the Hydro installed base Customers and interfaces with Hydro Sales & Commercial Operations for Full Retrofit
  • Strategy execution: Based on the defined global strategies as well as through the Global Functions he/she decides on the deployment of actions for the regional implementation.
  • Business leadership : Leads the execution of the P&L, including management of resources and follows-up of economic performance
  • Project Management Support: he/she supports as a solution provider the project managers, so that his/her team can act and balance needs and requests coming from the projects and ensures successful execution of contracts.
  • Growth : Builds and implements the validated detailed action plan for fuelling profitable growth of Spare Parts, Field Service, Partial Retrofit and O&M
  • Performance Management: He/she monitors, and if requested reports, the necessary key performances indicators (KPI). The Service Leader takes immediately all necessary actions and decisions to guarantee financial as well as time, quality, ethic and EHS performance on the highest level.
  • EHS & Compliance: He/she ensures operational excellence in the areas of integrity, controllership, safety and compliance


    Education / Training

    • BSc. /MSc. In one or more of the relevant field of expertise, such as sales, business development, Project Management or equivalent knowledge or experienceOptional:
    • MBA or BBA or equivalent knowledge or experience


    • Very strong operational experience in one or more fields of expertise
    • Strong successful leadership experience in a global and multifunctional environmentOptional:
    • International project execution
    • Sales
    • P&L leadership

    Technical/Professional specific knowledge and skills

    • Excellent know-how in the field of sales, project management, business development
    • Good know-how in the field of Hydro Products or excellent Know-how in industrial products
    • Excellent understanding and ability of integrating processes on high levels as well as on the operational levelOptional:
    • Understanding and experience in acting effectively in a complex matrix organization

    Leadership and communication

    • Successful track history of leading in a cultural diverse environment
    • Ability to balance strategic as well as "hands-on" and planning ahead
    • Ability to lead and facilitate through conviction and expertise rather than authority
    • Ability to see beyond day to day matters and act in consideration of the company's interests
    • Excellent communication skills in English
    • Emphatic communicator with the ability to see things from the other person's point of view
    • Ability to challenge the norm
    • Ability to "sell" the results internally as well as externally
    • Credible and comfortable in dealing with all levels of the organization
    • Forward planning with the ability to critically assess own performance
    • Highly customer focus
    • Act fast and able to take risksOptional:
    • Other global language

  • EU Work Permit
Non-national candidates are responsible to know the minimum documentation requirements to be able to be contracted in country: NIE- Social Security Affiliation Number in Spain (NAF) and Bank Account in Spain. They must be in possession of them at the time of start hiring. GE will not sponsor this requirement.

Desired Characteristics

  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills
  • Demonstrated ability to analyze and resolve problems
  • Demonstrated ability to lead programs / projects
  • Ability to document, plan, market, and execute programs
  • Established project management skills