PGD Technical Services Specialist

Fort Myers, Florida
29 Sep 2016
22 Oct 2016
Contract Type
Full Time
Under general supervision, responsible for providing technical support to the FPL PGD operations department at the Fort Myers Plant including the PGD compliance team.

Responsibilities : This position will be mainly tasked to maintain the Critical operations systems within the Fort Myers Plant- among several other systems, applications and tools used in the day-to-day reliable operations of the bulk electric system (BES).This position is expected to:

  • Provide full-time technical support to the operations and business unit personnel.
  • Perform system testing and maintain the associated documentation to Critical systems during significant changes and/or upgrade. Provide data on request and lead as SME during NERC CIP Standards audits.
  • Adhere to all requirements of the NERC CIP Standards as they apply to the position's job description and accountabilities.
  • Analyze and identify the root cause of and implement comprehensive technical solutions to complex application deficiencies and system issues.
  • Provide technical leadership in the functional specification, design and implementation of new as well as enhancements to existing security center applications and tools.
  • Develop new and improve existing processes with goal of increasing productivity, reducing risk of system failure, promoting efficiency in work flow, and meeting or exceeding the key operational performance targets.
  • Establish, document and maintain procedures and guidelines related to the day-to-day operational support provided to the operations and business unit personnel.

Preferred Qualifications:
Bachelor's Degree in related field (Engineering or Computer Science) and 3-5 years relevant duties experience.

Preferred Experience:

Understanding of Ovation Security Center and/or Antivirus, Patching software as applicable to critical systems
  • Proficient understanding of the NERC Reliability Standards, with emphasis on Critical Infrastructure Protection (CIP)
  • Experience as System/Network Administrator
  • Experience in security center applications, monitoring, troubleshooting and Analysis
  • Experience with Monitoring Applications

Required Qualifications:
Technical / Functional Excellence:New/Learning;Process Management Concepts:Competent;Quality Tools & Techniques:Competent;Effective Written Communications:Competent;Effective Verbal Communications:Competent;High School Grad / GED:Required;Safety Policy and Practice:Competent;Bachelors Degree or Equivalent Work Exp:Required;Experience:2 years;Supervisor/Management Experience:Without Rating;