Birmingham, Alabama
25 Sep 2016
01 Mar 2017
Contract Type
Full Time
Jacobs is one of the world's largest and most diverse providers of full-spectrum technical, professional and construction services for industrial, commercial and government organizations globally. The company employs over 54,000 people and operates in more than 25 countries around the world.

As a sub-contractor to HX5 on the Air National Guard System Support Representative (SSR) contract, Jacobs/TEIMS provides support for mission

planning systems and Patriot Excalibur (PEX) to Air National Guard units

throughout the United States. This includes maintaining the integrity of weapons' system certified Mission Planning Environment software, configuration management, and technical support/troubleshooting.

Jacobsis seeking a full time ANG System Support Representative for Birmingham, AL. This is a temporary hire for a duration of approximately one year. The successful candidate will provide technical support, assistance, and maintain hardware/software configuration for certified Mission Planning Environments at assigned sites. Under certain circumstances, may be required to deploy with assigned units during peacetime and during armed hostilities in theater operations outside of the United States.

Duties & Responsibilities:
  • Support primary and secondary customers within a multi-state region by performing updates, upgrades, maintenance, and disposition of mission planning hardware/software.
  • Analyze software, hardware, and system malfunctions, and implement corrective actions.
  • Deliver technical briefings for users of mission planning systems, software, and data (including classified and unclassified source data) as required.
  • Support unit needs during exercises, daily training, deployments, and real-world contingencies.

Experience Required:
  • DoD 8570 IAT Level 2 (Security+ or equivalent) required.
  • 4 years administering infrastructure support to mainframe and/or client server systems and/or DoD systems desired
  • Understanding of mission planning concepts and aircraft performance factors is required; crew experience is highly desired.
  • Understanding of airspace, airports, airways, and navigation aids required.
  • Understanding of, and ability to analyze/troubleshoot hardware, software, and Windows operating systems required.
  • Knowledge of networking hardware/software over classified and unclassified government networks required.
  • Operational aircrew experience is desirable.
  • Understanding of mission planning system functions and external interfaces to include setup and teardown procedures required.
  • Current government clearance

Education Desired/Required:
  • Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other related discipline; or
  • Technical School Certificate relating to computers; or
  • Equivalent military training.

U.S. CITIZENSHIP REQUIRED. Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Essential Functions

Physical Requirements:

Must be medically and psychologically fit for deployment as defined in DoDI 3020.41, Enclosure 3.

Work Environment:

Must maintain a positive work atmosphere by behaving and communicating in a manner to get along with customers, clients, co-workers and management.

Must be able to work independently and with minimal supervision.

Equipment and Machines:

Standard office equipment and machines, computer workstation.


With the exception of STD/LTD/FMLA & approved time off, attendance is considered essential.

Must be able to work within the shift hours of 6:00 a.m. and 6:00 p.m.

May be required to work outside of normal shift hours when required for mission support.

Other Essential Functions:

Travel requirements - Must be willing deploy under peacetime and armed hostility conditions to support assigned units in a theater of operations of the U.S. Armed Forces deployed outside of the United States.

The Jacobs System Lifecycle Group (SLG) enables the success of Department of Defense (DOD) and other Governmental organizations by providing unmatched systems life-cycle solutions. As a partner to our clients, we focus on innovative and cutting edge solutions that drive value. We take pride in sustaining a strong culture by remaining true to our three Core Values: We are a Relationship-based; Growth is an Imperative, and People Are Our Greatest Asset. Jacobs offers a partnership in which you can grow personally and professionally with the advantages of strong leadership, competitive compensation and rewarding career paths. Come join the team whose work is destined to have a long-range effect on future generations.