Senior Electric Emergency Management Specialist – San Francisco

San Francisco, California
21 Sep 2016
21 Oct 2016
Oil and Gas
Contract Type
Full Time

Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, "Together, Building a Better California" is not just a slogan. It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services. They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce.  All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Department Overview

The men and women of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.

Emergency Preparedness and Response is the PG&E department updating the company catastrophic plans to reflect the scope, scale and type of hazards that the company faces and
making them scalable to provide adequate response regardless of size. This effort, done through\ the Emergency Management Advancement Program, is designed to look at all aspects of company
response across all departments and to ensure that community priorities are front and center in the response planning.

Position Summary

The Electric Emergency Management Specialist participates in designing, developing and maintaining the Electric Operations Emergency Preparedness plans, processes, standards and
programs and is typically assigned to either Transmission Operations, Distribution Operations or may focus on business continuity plans. Responsibilities may include procedure development and
writing, program planning, project design and scheduling, development and delivery of training, planning and conducting drills and exercises. Internal target audiences may include transmission
system dispatchers, transmission operators, distribution control center operators, distribution restoration personnel or other employees in various departments involved in emergency planning
and business continuity. May be assigned to focus on emergency exercises and drills, business continuity/disaster recovery planning or a combination. The incumbent ensures assigned employee
group(s) can perform effectively in emergency situations and operate the transmission or distribution grid in a reliable manner.

May travel approximately 50 to 60% of the time depending on specific assignment.


• High School Diploma or GED
• Minimum of 5 years of related experience with at least 3 years in emergency management and/or business continuity
• NERC Instructor Certified, NERC System Dispatcher Certified or Completed training in the Incident Command System (ICS) 100, 200, 300, 400-700 and section training for EOC function

• Bachelor's Degree
• Business Continuity or Emergency Management Certification (e.g. CBCP), or equivalent
• Complete Incident Command System
• Homeland Security Exercise and Evaluation program
• Experience with load shedding plans and transmission operations
• Experience in a Distribution Operations Control Center
• Experience in restoration and control or other operational area in electric utility
• Expertise in transmission system dispatch or distribution control center operations.
• Thorough understanding of business continuity and disaster recovery concepts, methods and practices
• Full knowledge of PG&E's emergency management plans, processes and procedures
• Full competence in emergency management concepts, methods, practices and techniques. Knowledge of the emergency procedures related to restoration efforts, capacity, and generation
• Specialized knowledge of applicable federal and/or state regulatory requirements related to emergency planning and preparedness. [For Transmission: California and Federal regulatory
requirements such as Federal Energy Regulatory Commission (FERC), North American Electric Reliability Corporation (NERC), Western Electricity Coordinating Council (WECC), and CAISO. For
Distribution: CPUC GO166]
• Knowledge of concepts, methods and techniques in training content development and delivery
• Excellent communication (written and verbal) and presentation skills
• Strong interpersonal, leadership, judgment and decision making ability
• Project management and team collaboration skills; ability to drive initiatives and process improvements
• Influence, negotiation skills to build strong client relationships and to provide good advice to senior leaders
• Attention to detail and good organizational skills
• Strong computer skills include MS Office applications


• Works under only general direction. Works on problems and projects of diverse scope and complexity. Uses discretion within generally defined practices and policies in selecting methods
and techniques for obtaining solutions.
• May lead a project team to plan, schedule and conduct a wide range of complex Emergency Preparedness drills. May oversee the scenario development portion of the exercise.
• Through effective training and consultation, ensures a state of readiness for the assigned group(s) in coordination with other related department in Electric Operations, Facilities, IT, etc.
Ensures internal clients execute on the emergency management plan. Provides advice on the more complex emergency and business continuity issues. Communicates recommendations and
implementation plans to multiple levels of management, including Director level.
• Depending on specific assignment (i.e. Transmission or Distribution), during emergency situations:
- May take or recommend actions to correct or alter unacceptable system conditions. Decisions may have a significant impact on the interconnected system.
- May advise on restoration times, or provide other electric outage information and situational awareness, customer impact/outage updates
• Coordinates the development, implementation and documentation of emergency planning and business continuity training for assigned employee group(s). The training focuses on
communications and recognizing and responding to emergencies.
• Maintains all tools, documentation and resources associated with activation of company's emergency procedures. Documentation includes the curriculum, training methods and individual
training records. Ensures all training and procedures records are maintained in accordance with regulatory requirements and are easily available for audits.
• May be involved in communicating system status from Dispatchers or Operators to the emergency organizations that need updates during drills.
• May collaborate with Corporate Security and assist in coordination and development of the annual company exercise with a specific focus on primary and backup notification measures. May
assist in managing emergency contingency services and developing and implementing plans and procedures.
• May serve on a rotating on-call basis to support the activation and operation of one or more centralized or regional emergency operations centers or teams during an actual emergency.
• May facilitate the completion of Business Impact Analysis (BIA) to support PG&E's disaster recovery and business continuity programs.
• Gathers information on business continuity plans and works with multiple Electric stakeholders and PG&E's Business Continuity Management (BCM) team in Corporate Security to review,
identify gaps, edit, remediate, test, perform quality assurance/quality control on, and exercise the plans.
• Updates and maintains Emergency Operations Plans and coordinates the California Public Utilities Commission (CPUC) annual General Order (GO) 166 filing.
• Reviews and provides appropriate feedback to other departments' emergency plan contacts.
• Represents PG&E on industry related events.