Sales & Business Development Manager ; Plymouth

England Plymounth, England
13 Jun 2019
20 Aug 2019
Oil and Gas
Contract Type
Full Time
Reporting to the VP Sales & Marketing for UK, Europe, Russia, CIS and West Africa, the Business Development Manager will have overall responsibility for all sales deliverables across the region including new business development as well as maximising relationships and revenue within existing customers. You will utilise your sales management skills to improve performance in order to achieve business targets. As the Business Development Manager, you will develop and implement action plans, maximise sales revenue and demonstrate commitment to surpass internal and external customers' expectations. Your existing technical understanding of composites will act as a foundation to you developing critical product knowledge in line with our sales strategy. Crucial to this role will be your ability to determine our customer needs in order to align our value proposition with current and future expectations. As Business Development Manager you will enhance your sales performance by combining strategic and tactical insight ; by developing key partnerships you will convert customer-driven requirements into profitable solutions.


  • Identifying & development of new business opportunities, including lead generation, qualifying the needs of potential customers
  • Align NOV's regional strategy with current and future business strategies of existing and new customers
  • Effectively qualify opportunities, fully understanding the sales process including conversion to order KPIs
  • Build and maintain strong business relationships with customers whilst maximising and realising increase in revenue potential
  • Provide sales leadership throughout the bidding phase by working in conjunction with Proposals and Applications support teams
  • Create and distribute monthly/quarterly accurate sales and activity plans to key stakeholders of the business
  • Full understanding of existing competitive technology and market pressures, identifying areas for product development ensuring NOV is at the forefront of the market
  • Interaction with the customer through communication methods or face to face where necessary, to provide effective customer service (e.g. but not limited to, Conference calls, CRM, Bid Clarification, Kick off meetings)
  • Effective management of sales pipeline to ensure accurate revenue forecasting
  • Providing regular market intelligence and forecast information for customers
  • Achieve NOV products inclusion on local AVLs
  • Meet region sales revenue forecasts, KPIs and sales metrics
  • Understand and communicate our customers buying patterns, providing reactive and proactive customer support with clear, defined and documented follow up plan
  • Monitor customer issues, feedback, deadlines and deliverables and ensure customer issues are handled effectively and quickly
  • Ensure proposals meet technical enquiry as per qualification; maintaining communication and follow ups relating to each proposal
  • Work effectively with other NOV groups within Completions & Production Solutions
  • Build customer profiles; identifying key decision-makers and buyers
  • Prepare Regional Annual Operating Plan (AOP)
  • Oversee/manage any commercial changes to an order and communication of the same to the Customer
  • The collating and issuing of status reports for both internal and external use and holding conference calls, where required
  • Customer visits, client office based support and intercompany travel throughout area as and when required
  • Support other departments and carry out other duties as and when business requirements dictate as may be reasonably expected by line manager.



  • An exceptional ability to understand, evaluate and apply technical information
  • Ability to understand the strategic direction of the business
  • Able to understand the business needs and drivers
  • Delivers solutions and decisions that are effective and constructively impact both NOV and our customer's organisation)

  • Adept at exercising good judgement (sometimes with incomplete information) whilst being constrained by tight deadlines
  • Able to apportion time effectively to complete tasks
  • Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks
  • Able to define, work within and improve business processes whilst exercising good judgement based on immediate and future business needs.

  • Energised by tough challenges and provides direction

  • Will be energised by challenges and drawn towards opportunities

  • Confident and professional when representing the company in person and in writing
  • Aspiring and keen to advance within the organisation
  • Is cognizant of organizational culture and politics, and appropriately adjusts personal style to be effective

Personal and Interpersonal
  • Creates a compelling and inspired vision or sense of core purpose and clearly communicates it to internal and external customers
  • Imbued with a strong sense of customer focus (internal/external)
  • Firm and diplomatic when negotiating

    Is known to consistently adhere to ethical principles and expects others to follow suit




  • BEng in Engineering or Business degree or equivalent

  • Experience in a similar position
  • Working knowledge of composite materials
  • Ability to create and track individual and metrics

Skills, training or special knowledge
  • Computer literacy (including good command of Microsoft Excel, Word, Outlook)
  • Working knowledge of Customer Relationship Management (CRM) systems

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