Exports Co-ordinator

Recruiter
Location
DurbanKwaZulu
Salary
Competitive
Posted
24 Nov 2016
Closes
03 Dec 2016
Ref
76769BR
Sector
Oil and Gas
Contract Type
Permanent
Hours
Full Time
Role synopsis
To support the ROA sales business by managing and expediting all exports orders into Africa via road, sea and air.
Ensuring that all export orders are managed in such a way that it allows for optimisation of the sales effort through effective control of credit terms, logistics and invoicing within agreed Service Levels.
This is an operational role that focuses on customer order fulfilment and demand.
The export co-ordinator is responsible for the successful delivery of export orders within the agreed BP HSSE standards
Although this role is a support function, it requires informed and effective decision making to resolve problems that arise with cross border challenges

Key accountabilities
1. Order Management & Order Processing

2. Credit control

3. Order optimisation
• Configuration of loads by pallet, then by container/truck load to maximise utilisation
• Request for additional orders to maximise loads for containers and trucks

4. Order prioritisation

5. Order Despatch

6. Credit note processing

7. Monthly Reporting
• Provide KPI to MI analyst for Purchase orders.
• Sales volumes
• Purchase order volumes/numbers
• Loading schedule
• IFOT
• Export loads for the month-volume, no of containers, trucks and transport utilisation percentage.
• KPI for all customer orders,viz: open order; stock availability and backorder report

8. Documentation.
• Ensure that all POD's are on file as per SARS/Auditor requirements. Failure by BPSA in non-compliance with SARS will result in fines and penalties to BPSA.
• Tracking of all POD's.
• Ensure that all necessary export documentation is arranged and complete for dispatch with the load.
• Ensure that original SADC is attached to all customs documents and invoices, for customers to get duty reduction of 25%
• Supply all copies of invoices as per customer request.
• Ensure filing is accurate for all loads and liaise with metrofile for document storage.

9. Cost recoveries.
• Rate verification
• Processing of Purchase orders.
• Ensure rates are correct at the time of processing and at the time of payment.
• Process and receipt purchase orders according to MI analyst requirements
• Process recovery for freight; customs documentation; export fee; pallet charges; handling fee.

10. Communication
• Liaising with customers and ROA sales team on order/load priorisation.
• Handle all customer queries and claims efficiently.
• Provide stock backorder/available report to customers to update them on their order progress.
• Supply invoices to customers in advance advising them of proposed loads.
• Request for additional orders to maximise loads for trucks and containers
• Quarantined/recalled product. To advise customers of same. To request stock disposal certificate

Essential Education
Mandatory • Matric (Grade 12).
• Computer literacy. (JDE, Microsoft Office)
• Export operations experience- 5 years and a clear understanding of incoterms
• Good communication skills with fluency in English.

Desired • Tertiary qualification with specific focus on the Export Business.
• An understanding of the Export lubricants markets.

Essential experience and job requirements
Competencies:

• Requisition and Purchase Order Processing
• Sales Order Management
• Customer Inquiries and Dispute Resolution
• Customer Service Delivery Excellence
• Business Performance Management and Reporting
• Corporate Legal Knowledge (Tax)
• General Leadership and Decision Making

Behaviours:
• Follow the requirements specified in OMS, and contribute to the delivery of safe, compliant and
reliable operations
• Learn and apply the best practices of BP, act with professionalism and strive
for excellent execution
• One Team Support those I work with and help to build the effectiveness of my team
to achieve the best results

Other Requirements (e.g. Travel, Location)
There are no additional requirements. Please respond with N/A below.

Desirable criteria & qualifications
Mandatory • Matric (Grade 12).
• Computer literacy. (JDE, Microsoft Office)
• Export operations experience- 5 years and a clear understanding of incoterms
• Good communication skills with fluency in English.

Desired • Tertiary qualification with specific focus on the Export Business.
• An understanding of the Export lubricants markets.

Relocation available
No

Travel required
No

Is this a part time position?
No

About BP
Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

Refining Technology (RT) provides technical expertise and support to refineries worldwide which are operated or supported by the BP Group. RT focuses on new technology development and implementation, project engineering and commercial support to grow and sustain the business longer term. RT is predominately based in Naperville, Illinois, US and Sunbury, UK with some staff located near our operations.

Segment
Downstream

Closing Date
[ "02-Dec-2016" ]