Supply Chain Coordinator

Recruiter
Location
Chennai, Tamil Nadu
Salary
Competitive
Posted
15 Nov 2016
Closes
11 Feb 2017
Ref
160003HJ_9
Sector
Renewables
Contract Type
Permanent
Hours
Full Time
An Exciting Opportunity with the Supply Chain Operations Team at the capacity of an Supply Chain Coordinator.

Global Service
Supply Chain Operations

A Supply Chain Coordinator is responsible for order management to support internal customers, resolving customer issues and acting as first point of contact to the SBU for supply chain management. The Supply Chain Coordinator must ensure Supply Chain Operations (SCO) is meeting delivery targets and provides analysis and customer feedback to procurement, forecasting and warehousing to ensure customer needs are met.

Chennai Operations as part of Supply Chain Operations ensures the right components are available for the fast growing service business of Vestas. We constantly focus on timely delivery as well as not compromising on Quality. We focus on optimization, by having low Inventory as well as also ensuring timely delivery to the customers. It is a challenging task that is ever changing. The department is operating Globally, so an international experience comes with the job. We are looking for skilled personals who are well structured, well organised and ready to work in a global environment with many Cultural Differences. You need to be able to handle large amount of data, coordinating with various stake holders

Responsibilities:
  • Act as the primary point of contact to all customers in the SCO Region for Spares & Tools
  • Responsible for "Down Turbine" order management, communication, and results - High Urgency
  • Participate in daily turbine down call, interface with Site managers and Service management
  • Monitor delivery note creation and to the warehouse to ensure same day shipment to meet agreed delivery expectations
  • Develop and manage process of "Return" of inventory from site
  • Independently analyze return requests including stocking levels calculations and financial impact
  • Provide recommendation on return material to accept
  • Transact return orders and ensure timely delivery to warehouse
  • Manage receipts of direct ship/drop ship orders and delivery note processing to ensure correct inventory level
  • Engage technical resources within SPR and SBU to identify issue resolution
  • Liase with Technology and PLM
  • Provide customer support by following up on orders to optimize delivery to the customer
  • Work independently to determine urgent expediting requirements
  • Receive, Process and Close NCR's
  • Process or redirect construction PR's
  • Support Construction container process orders
  • Process Tool Service/Repair/Re-calibration requests
  • Process Site to Site Tooling requests
  • Measure and report KPI's associated with customer service level support for the defined region
  • On time delivery
  • On time confirmation
  • NCR Processing
Qualifications:
  • Bachelors degree or equivalent work experience required
  • 5 or more years experience in a customer service/sales function
  • 3 or more years Supply Chain experience
  • 2 or more years of ERP/MRP Experience, SAP experience preferred.
  • Strong computer skills including proficiency in MS Word, Excel; MS Access
Competencies:
  • Demonstrated ability to work in a cross-functional and team environment.
  • Very strong Oral and written communication skills required
  • Excellent oral and written skills.
  • Ability to read and write Spanish preferred
  • Strong customer focus
  • Ability to analyze data and make recommendations to drive improvements
  • Strong self driven approach to daily work
  • Team player with good interpersonal skills
  • Lean & Six Sigma Training preferred
  • APICS CPIM certification desirable.
  • Willing to work in complete Night Shifts.
What we offer:
We offer the opportunity to join a multinational company with great prospects in regards to professional and personal development in a position which provides a thorough insight into the Vestas Service Supply Chain

Additional information:
Please contact Prangana at 044-66088007 for more details

About Vestas
Vestas is the energy industry's global partner on wind power solutions. We design, manufacture, install, and service wind turbines across the globe, and with more than 78 GW of wind turbines in 75 countries, we have installed more wind power than anyone else.

Through our industry-leading smart data capabilities and unparalleled 68 GW of wind turbines under service, we use data to interpret, forecast, and exploit wind resources and deliver best-in-class wind power solutions.

Together with our customers, Vestas' more than 21,900 employees are bringing the world sustainable energy solutions to power a bright future.

We invite you to learn more about Vestas by visiting our website at http://www.vestas.com/ and following us on our social media channels.