Technician Service Drives - SERVICE ENGINEER – Drives Service Rhone-Alpes

Recruiter
Location
Montluel,Rhone-Alps,France
Salary
Competitive
Posted
14 Nov 2016
Closes
04 Jan 2017
Ref
FR59503987_E1
Contract Type
Permanent
Hours
Full Time
Company : ABB France Division : Discrete Automation & Motion Location : Montluel's agency Department : Drives Services Service : Field Service Reporting to : local Drives Field Services Manager Job posting from: 01/01/2017

Tasks:
Mission Statement:
Execute technical Service missions on AC & DC Drives in end customers sites - France and abroad

Main Accountabilities
- Ensure phone technical assistance
- Products and systems commissioning in end customers sites
- On-site expertise and preventive maintenance operations
- On-site repair
- Write site mission reports
- Ensure stand-by for customers with maintenance contracts
- Promote drives service portfolio when working in customer sites
- Comply with OHS rules, be active in improvement plans
- Weekly reporting on his activity for sales administration follow-up

Requirements:
Education:
Bac + 2 minimum, Electrotechnics
English operational imperative

Knowledge, Skills and Experience:
2 to 5 years experience in a customer Service organization
Autonomy, availability, accuracy, mobility, reactivity, good customer relationship