Business Analyst

LondonSouth East
08 Nov 2016
10 Jan 2017
Oil and Gas
Contract Type
Full Time
Role synopsis
The Business Analyst will be part of the Business Analysis Team in European Gas & Power, International Gas, and will report to the Business Analysis Manager. The role will provide capability and knowledge to support the Business Analysis Team in all activities relating to both operational activity and solution enhancement.

Key accountabilities
Requirements Engineering:
  • Elicit requirements at all stakeholder levels.
  • Lead requirements workshops.
  • Manage conflict resolution.
  • Refine requirements to eliminate ambiguity, conflict and duplication.
  • Model requirements using a structured approach.
  • Produce high quality analysis deliverables, including capturing precise and accurate user story acceptance criteria to be used by developers and test automation frameworks.
  • Understand system constraints and opportunities to inform design.
  • Work with design and architecture on design options and potential systems and process solutions.
  • Prepare business cases for prioritisation.
  • Use tools to manage requirements and traceability.
  • Manage cross-team consensus and acceptance of requirements, ensuring "meaningful" sign offs.

Relationship and Stakeholder Management:
  • Build strong business intimacy with commercial partners at all levels.
  • Manage relationships in a team part-located off-shore and with a European user community.

  • Provide excellent customer support of applications against agreed SLAs.
  • Provide diagnosis, workaround options and resolution for Business As Usual issues.
  • Identify underlying root causes for reoccurring problems, and pro-actively suggest improvements and simplifications to improve the overall service offering.
  • Analyse and clearly document defects, minor enhancements and change requests.
  • Use tools to manage incidents and defects from initial response to prioritisation and resolution.
  • Work closely with and share knowledge with other DevOps teams.

Project Delivery:
  • Support the full project lifecycle including delivery and Early Life Support.
  • Support other workstreams as directed by the team lead.
  • Manage dependencies with other IT&S delivery workstreams.
  • Provide quality assurance on analysis deliverables through peer review.
  • Deliver clear user communications.
  • Manage user expectations.

  • Collaborate well with offshore test team.
  • Write test scenarios for both automated and manual testing.
  • Perform regression and End to End testing.
  • Conduct User Acceptance Testing.

Business Process Change:
  • Lead business process workshops.
  • Analyse and map business processes.
  • Identify opportunities for process improvements.

  • Analyse data flows.
  • Model data requirements.

Technical Understanding:
  • Use SQL to interrogate data.
  • Understand complex spreadsheets.

Essential Education

Essential experience and job requirements
Soft Skills:
  • Be highly analytical - able to problem solve, able to absorb large amounts of detail and able to see the big picture. Be able to manage conflicting ideas and demands to provide clarity.
  • Be a good communicator able to deliver a message effectively and concisely at all levels including to senior management, and on both a technical and a business level. Have excellent written and verbal communication skills. Proven ability to communicate effectively with technology staff and commercial stakeholders.
  • Be self-motivated and self-starting - able to work with little supervision and able to pick up new or unfamiliar concepts quickly. Be confident and demonstrate good judgement. Be able to work in a demanding development environment.
  • Build team capability - identify best practice, build knowledge transfer artefacts and perform knowledge transfer. Be an excellent team player, with the ability to influence others to achieve success.

Domain Knowledge
  • Excellent knowledge of gas and power trading (including the full deal lifecycle and all physical movements of gas and power operations)

Systems Knowledge
  • Deep understanding and proven experience of working on systems functionality core to the gas & power application set.

Other Requirements (e.g. Travel, Location)
There are no additional requirements.

Desirable criteria & qualifications
  • Knowledge of Commodity Transaction Pipes
  • Practical experience of working in an iterative/Agile development environment (including sprint planning, daily scrums, reviews and retrospectives)
  • Experience in toolsets for managing requirements, for example, Microsoft TFS, SharePoint, etc.
  • Professional accreditation e.g. Foundation in Business Analysis or ISEB Diploma in Business Analysis
  • Experience of the full project delivery cycle

Relocation available

Travel required
Negligible travel

Is this a part time position?

About BP
Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

Integrated Supply & Trading (IST) is BP's face to the traded markets for BP in oil, gas, power, chemicals and finance. IST's role is to enhance Group value through distinctive supply, commodity trading, risk management and information technology skills underpinned by a world class finance, control and compliance infrastructure. IST has a dynamic and highly skilled workforce, which creates value by combining analysis and commercial innovation with the material asset base of BP.

IST fosters a diverse and inclusive workplace for all employees. We are proud of our stance on fairness, equal opportunity and meritocracy, which focuses on all of our employees reaching their full potential.

IST Information Technology & Services (IT&S) is the progressive global IT arm of BP. The expertise IT&S provides is central to the operation and development of Integrated Supply & Trading (IST) - one of the world's largest energy trading businesses. Delivering innovative solutions for supply and commodity trading activity across IST's Global Gas and Oil Strategic Performance Units is at the heart of what IT&S does.

Our people and culture are diverse, reflecting the truly global nature of our business - in excess of 500 employees provide a presence in over 50 countries, with key hubs in London, Chicago, Houston, Calgary and Singapore. We support our people by offering an exciting variety of professions and provide excellent training opportunities to help them progress their careers.

Integrated Supply & Trading

Closing Date
[ "07-Jan-2017" ]