Application Engineer

Recruiter
Location
Dubai, United Arab Emirates
Salary
Competitive
Posted
08 Nov 2016
Closes
07 Jan 2017
Ref
6161642
Sector
Oil and Gas
Category
Sales/Marketing
Contract Type
Permanent
Hours
Full Time
 
JOB TITLE:
APPLICATIONS ENGINEER (Hydraulic and Plunger Lift)
REGION / COUNTRY:
REGION
PRODUCT LINE/SUPPORT FUNCTION:
PRODUCT LINE (HPL)
REPORTS TO (JOB TITLE):
 
REGIONAL SUB PRODUCT LINE MANAGER (HPL)
JOB PURPOSE
Hydraulic, Plunger and Gas Lift designs, field support, analysis and optimization of Hydraulic, Plunger and Gas Lift systems according to customer requirement, supporting the expected growth of the Product Line.
 
ORGANISATIONAL STRUCTURE
 
Regional Sub Product Line Manager
           
    Application Engineer
       
 
 

DUTIES and RESPONSIBILITIES
Vision and Leadership
  • Create and maintain customer relations within MEA
  • Focused on technical support for the key clients & projects.
  • Regular communications with CPLM's, engineering, GBU's and existing operations coordinators to ensure ongoing technical support are working in sync.
  • Conduct reporting functions pertaining to failure analysis, optimization, trending, inventory control.
  • Promote product and services, identify new markets and look for opportunities to expand and evolve existing markets.
  • Support Project start-ups, Plan and coordinate training as required by product line strategy.
  • Liaise closely with Global Business Unit and Engineering teams and communicating the technical challenges & support requirements.
  • Liaise with customer contract holder and HPL specialist for the new applications.
  • Provide technical support and solutions to customers.
Sustainable Development
  • Drive continuous improvement across all areas. Fostering an environment where innovation, entrepreneurship and courage are valued and encouraged
  • Ensure that that Health, Safety, Environment and Quality are the responsibility of all employees
  • Demonstrate effective Safety leadership at all times to enhance the organisation's commitment to safety performance
Operational Capability
  • Partner with Region and Country/Area operations to ensure effective delivery of products and services.
Client and Communication
  • Support Country/Area and Regional PL teams by providing financial reports and advising corrective actions to taken.
  • Maintain personal contact with key customers on a frequent basis
  • Resolve customer complaints regarding service, product, or personnel
SKILLS and KNOWLEDGE
  • Excellent management skills
  • Good written and verbal communication skills
  • Strong persuasive and interpersonal skills
  • Excellent coordination and organizational skills
  • Understands and analyses competitors' financial strategy and tactic
  • Demonstrated success in meeting and exceeding the finalcial targets.
  • Extensive knowledge of oilfield services, equipment, and parts
  • Broad technical understanding of current Product Lines
 
QUALIFICATIONS

 
JOB TITLE:
APPLICATIONS ENGINEER (Hydraulic and Plunger Lift)
REGION / COUNTRY:
REGION
PRODUCT LINE/SUPPORT FUNCTION:
PRODUCT LINE (HPL)
REPORTS TO (JOB TITLE):
 
REGIONAL SUB PRODUCT LINE MANAGER (HPL)
JOB PURPOSE
Hydraulic, Plunger and Gas Lift designs, field support, analysis and optimization of Hydraulic, Plunger and Gas Lift systems according to customer requirement, supporting the expected growth of the Product Line.
 
ORGANISATIONAL STRUCTURE
 
Regional Sub Product Line Manager
           
    Application Engineer
       
 
 

DUTIES and RESPONSIBILITIES
Vision and Leadership
  • Create and maintain customer relations within MEA
  • Focused on technical support for the key clients & projects.
  • Regular communications with CPLM's, engineering, GBU's and existing operations coordinators to ensure ongoing technical support are working in sync.
  • Conduct reporting functions pertaining to failure analysis, optimization, trending, inventory control.
  • Promote product and services, identify new markets and look for opportunities to expand and evolve existing markets.
  • Support Project start-ups, Plan and coordinate training as required by product line strategy.
  • Liaise closely with Global Business Unit and Engineering teams and communicating the technical challenges & support requirements.
  • Liaise with customer contract holder and HPL specialist for the new applications.
  • Provide technical support and solutions to customers.
Sustainable Development
  • Drive continuous improvement across all areas. Fostering an environment where innovation, entrepreneurship and courage are valued and encouraged
  • Ensure that that Health, Safety, Environment and Quality are the responsibility of all employees
  • Demonstrate effective Safety leadership at all times to enhance the organisation's commitment to safety performance
Operational Capability
  • Partner with Region and Country/Area operations to ensure effective delivery of products and services.
Client and Communication
  • Support Country/Area and Regional PL teams by providing financial reports and advising corrective actions to taken.
  • Maintain personal contact with key customers on a frequent basis
  • Resolve customer complaints regarding service, product, or personnel
SKILLS and KNOWLEDGE
  • Excellent management skills
  • Good written and verbal communication skills
  • Strong persuasive and interpersonal skills
  • Excellent coordination and organizational skills
  • Understands and analyses competitors' financial strategy and tactic
  • Demonstrated success in meeting and exceeding the finalcial targets.
  • Extensive knowledge of oilfield services, equipment, and parts
  • Broad technical understanding of current Product Lines
 
POSITION SPECIFIC DETAILS

 
JOB TITLE:
APPLICATIONS ENGINEER (Hydraulic and Plunger Lift)
REGION / COUNTRY:
REGION
PRODUCT LINE/SUPPORT FUNCTION:
PRODUCT LINE (HPL)
REPORTS TO (JOB TITLE):
 
REGIONAL SUB PRODUCT LINE MANAGER (HPL)
JOB PURPOSE
Hydraulic, Plunger and Gas Lift designs, field support, analysis and optimization of Hydraulic, Plunger and Gas Lift systems according to customer requirement, supporting the expected growth of the Product Line.
 
ORGANISATIONAL STRUCTURE
 
Regional Sub Product Line Manager
           
    Application Engineer
       
 
 

DUTIES and RESPONSIBILITIES
Vision and Leadership
  • Create and maintain customer relations within MEA
  • Focused on technical support for the key clients & projects.
  • Regular communications with CPLM's, engineering, GBU's and existing operations coordinators to ensure ongoing technical support are working in sync.
  • Conduct reporting functions pertaining to failure analysis, optimization, trending, inventory control.
  • Promote product and services, identify new markets and look for opportunities to expand and evolve existing markets.
  • Support Project start-ups, Plan and coordinate training as required by product line strategy.
  • Liaise closely with Global Business Unit and Engineering teams and communicating the technical challenges & support requirements.
  • Liaise with customer contract holder and HPL specialist for the new applications.
  • Provide technical support and solutions to customers.
Sustainable Development
  • Drive continuous improvement across all areas. Fostering an environment where innovation, entrepreneurship and courage are valued and encouraged
  • Ensure that that Health, Safety, Environment and Quality are the responsibility of all employees
  • Demonstrate effective Safety leadership at all times to enhance the organisation's commitment to safety performance
Operational Capability
  • Partner with Region and Country/Area operations to ensure effective delivery of products and services.
Client and Communication
  • Support Country/Area and Regional PL teams by providing financial reports and advising corrective actions to taken.
  • Maintain personal contact with key customers on a frequent basis
  • Resolve customer complaints regarding service, product, or personnel
SKILLS and KNOWLEDGE
  • Excellent management skills
  • Good written and verbal communication skills
  • Strong persuasive and interpersonal skills
  • Excellent coordination and organizational skills
  • Understands and analyses competitors' financial strategy and tactic
  • Demonstrated success in meeting and exceeding the finalcial targets.
  • Extensive knowledge of oilfield services, equipment, and parts
  • Broad technical understanding of current Product Lines