Senior Client Management & Baseline Architect

Recruiter
Location
Tampa, Florida
Salary
Competitive
Posted
02 Nov 2016
Closes
03 Jan 2017
Ref
I2S0000V0
Contract Type
Permanent
Hours
Full Time
The United States Special Operations Command (USSOCOM) requires comprehensive worldwide information technology (IT) support to operate and maintain the Special Operations Forces (SOF) Information Enterprise (SIE). The SIE provides support from the garrison level out to forward-deployed tactical operators and sensors worldwide. In pursuit of these requirements, USSOCOM, its Component Commands, TSOCs, and deployed forces are deploying the Special Operations Forces Network (SOFNET). The deployment of the SOFNET is instrumental to achieving the Commander's Vision of a Global SOF Network that provides strategic options for our national leaders and supported Global Combatant Commanders through a worldwide network that fully integrates our military, interagency and international partners with aligned structures, processes and authorities.

Senior Client Management and Baseline Architect Job Description:

Specific subject matter experts (SMEs) are required by USSOCOM to enhance their IT planning for future operations. These individuals will have superior knowledge in general systems engineering, as well as specific fields of expertise, and be adept with IT, major datacenter operations, and network defense. Candidate will be assigned to HQ USSOCOM, MacDill Air Force Base, FL., but may be required to perform some travel in both CONUS and OCONUS.

Responsibilities :

The Senior Client Management and Baseline Architect will have a strong aptitude with the ability to lead in-depth technology discussions, articulating the business value of Microsoft Platforms solutions, advising customers on Windows Server/Client/browser configurations and associated troubleshooting. This individual must be able to drive support-consulting engagements, write technical communications and work effectively with our partners and customers to help make their infrastructure solutions successful. This individual must also be able to listen for and recognize scenarios where customer needs may require complimentary solutions and be able to drive successful customer outcomes. This individual will provide Tier 3 support recommendations as needed.

Expertise Requirements:
  • Strong experience deploying, patching and maintaining Windows (7/8/10) client operating systems and applications using Systems Center Configuration Manager (SCCM) 2013
  • Experience managing client environments through GPO Policy and Active Directory
  • Experience with user state migration tool (USMT) and user profile management
  • Experience developing or updating scripts (PowerShell / Visual Basic Script (VBS))
  • Experience with PKI, Exchange, HBSS, and Antivirus client interfaces / technologies
  • Must have good communication skills, shows tact, effective listening skills, follow through and anticipates questions while being prepared with answers or follow-up.
  • The ability to work independently with little to no supervision researching new technologies or comparing technologies to meet the customers need while providing an unbiased opinion.
  • Candidate must be a team player and be able to follow processes and procedures.
  • Self-disciplined, self-starter, professional who can successfully bring projects to closure with minimum direction, guidance and oversight.

Additional Desired Experience:
  • Experience developing runbooks in Orchestrator
  • Experience with thin client or virtual desktop interface (VDI) technologies
  • Experience developing, deploying and maintaining virtual application solutions
  • Experience integrating with BMC Remedy
Minimum Education/Experience Requirements : Bachelor's Degree in Computer Science, Computer Information Systems, Business Administration, Mathematics, or a related field and at least fifteen (15) years of client management and baseline engineering experience while meeting expertise requirements. Relevant experience will be considered in lieu of degree.

Required Certifications: DoD 8570 IAT Level II (Security + CE)



Preferred Certifications:
  • Microsoft Certified Solutions Expert (MCSE): Enterprise Devices and Apps or Desktop Infrastructure
  • MOS Microsoft Office Expert


Must have the ability to obtain TS/SCI required.

Essential Functions:

Work Environment

Work will be performed in a cubical environment inside a large facility. Will require some travel to CONUS and OCONUS Special Operations locations depending on requests by the customer. May be required to attend off site meetings.

Physical Requirements

Sitting at desk. Phone use and PC or laptop. Filing required. May require lifting and carrying boxes of supplies or files up to 25 lbs. Extended periods of sitting while on PC/laptop or phone.

Equipment and Machines

General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment. Knowledge of Microsoft Office Suite is required.

Attendance

Regular attendance in accordance with established work schedule is mandatory. Work assignments dependent on requirements by the client. It is important to be able to work at least 8 hours a day for 5 days per week (Monday through Friday). Normal working hours will be day shift, 0800 to 1700, Monday through Friday.

Other Essential Functions

Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Must be well organized with the ability to coordinate and prioritize multiple tasks simultaneously. Must be able to communicate effectively, both verbally and in writing. Must be able to interface effectively with individuals at all levels of the organization. Grooming and dress usually business casual, but dependent on client's standards. Must not pose a safety hazard to employees working in the same general area.

The position for which you are interviewing requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), in order to be granted a clearance you will be required to relinquish your citizenship in the foreign country.