CUSTOMER SERVICE REP - 1776

Recruiter
Location
San Jose, California
Salary
Competitive
Posted
29 Oct 2016
Closes
31 Dec 2016
Ref
367633700
Sector
Oil and Gas
Contract Type
Permanent
Hours
Full Time
Requsition ID#43964
 
LOCATIONS HIRING: San Jose, Sunnyvale, Mountain View, Cupertino, Santa Cruz and Morgan Hill

*** UP TO $1500 INCENTIVE WITHIN THE FIRST 10 MONTHS OF EMPLOYMENT ***

The perfect fit for our Chevron Stations Inc. (CSI) team would be someone who is people oriented, self-motivated, dependable, able to work effectively and safely in a fast-paced environment while maintaining 100% total customer focus.

The Assistant Station Manager assists the Station Manager in the overall operations of a retail facility. The Assistant Station Manager operates and leads a retail facility by providing exceptional customer service, while accurately transacting sales of fuel and merchandise, and maintaining a clean and safe work environment for all. CSI sells gasoline and convenience products at our retail stations.

Essential Functions

Provides exceptional customer service and ensure team does the same, including but not limited to, a pleasant greeting, smiling, making eye contact, soliciting additional sales, processing the transaction accurately, thanking the customer and inviting them to return.
Assists Station Manager in supervising day-to-day operation of the facility. Assumes control of station and team personnel in the Station Manager's absence. Strong interpersonal and verbal & written communication skills, including the ability to professionally communicate to customers, colleagues, management and vendors. Ensure execution of established safety, security, quality, and CSI's policies, procedures, practices and programs. p erforms all duties of a Customer Service Representative. Provide regular and predictable attendance.

Principal Duties include but are not limited to:

Manage all matters relating to the team. Duties include recruiting, hiring, training, coaching, developing, and performance management.
Manage matters relating to the station. Duties include control and monitor station expenses and inventory, conduct mini-audits, computer entry, cleaning, maintenance, and customer relations.

REQUIRED SKILLS:
• Previous managerial experience.

• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.

• Strong interpersonal and verbal & written communication skills.

• Ability to read, write, speak and comprehend English effectively.

• Ethical, honest, trustworthy, respectful, compassionate, supportive and patient.

• Ability to handle challenging situations professionally and exercising good judgment.

• Basic math skills such as addition, subtraction, multiplication, and division.

• Must possess intermediate PC skills.

• Must possess required up-to-date food handling certificates, as required by law (in specific locations only)

PREFERRED SKILLS:
• High School graduate or equivalent.

• Previous cash handling and customer service experience.
******
The Customer Service Representative operates a retail facility by providing exceptional customer service, while accurately transacting sales of fuel and merchandise, and maintaining a clean and safe work environment for all. We sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, have a positive work attitude and enjoy working as a team.

REQUIRED SKILLS:
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.

Strong interpersonal and verbal & written communication skills.

Ability to read, write, speak and comprehend English

Ethical, honest, trustworthy, respectful, compassionate, supportive and patient

Ability to handle challenging situations professionally and exercising good judgment

Basic math skills such as addition, subtraction, multiplication, and division.

Must possess required up-to-date food handling certificates, as required by law (in specific locations only)

PREFERRED SKILLS:
Previous cash handling and customer service experience.

HOW TO APPLY:

Apply online at www.chevronstationsjobs.com or email resume to csirecruiting@chevron.com Subject: "Assistant Station Manager" or "San Jose area CSR"

About Chevron Stations Inc.:

Chevron Stations Inc. is a wholly owned subsidiary of Chevron U.S.A. Inc. We sell gasoline and convenience products at our retail stores. We are looking for hard working people who value safety, have a positive work attitude and enjoy working with customers. We also offer tuition assistance up to $5000/year for part-time (20 hours/week) employees. If you enjoy working with people in a challenging and ever changing work environment, Chevron is the place for you.

Chevron Stations Inc. is a drug-free workplace committed to a diverse workforce.

CUSTOMER SERVICE REP - 1776