Junior Support Specialist - Internship

Recruiter
Location
Kraków,Małopolskie,Poland
Salary
Competitive
Posted
21 Oct 2016
Closes
04 Jan 2017
Ref
PL59629628_E1
Contract Type
Contract
Hours
Full Time
The ABB Global Business Services - Information Systems organization (GBS IS) is a unique unit working on infrastructure services and software development which supports business processes of ABB across the world. Everyday a team of talented developers, infrastructure experts, project managers and other specialists works on advanced IT solutions which improve efficiency of our company.

Tasks:
• Participate in the IT Service;
• Access and Incident management;
• Troubleshoot application problems;
• Serve as liaison between users and the development teams to resolve issues;
• Document resolutions for future reference;
• Support Operations Manager in system testing activities.

Requirements:
• Student of IT or other Technical field (preferably 3rd or 4th year);
• At least intermiediate level of English (B2);
• Well Organized;
• Thorough knowledge of IT service management concepts (ITIL) is a plus;
• Good analytical skills;
• Availability at minimum 3/5 Full-Time Equivalent.