Global Support Specialist 1

Jenkinsville, South Carolina
18 Oct 2016
21 Nov 2016
Oil and Gas
Contract Type
Full Time
JobID :   23409BR

  Energize your career with WECTEC, a wholly owned subsidiary of Westinghouse Electric Company!  Our commitment to safe, clean nuclear energy is second to none, and we're proud of our rich heritage of technical innovation and commitment to our global customers' success.  If you are interested in being a part of a company that values exceeding customer expectations and providing future generations around the globe with emission-free energy, we want to hear from you.
We currently have an exciting opportunity for the Global IT Help Desk team in our WECTEC business line.
The Global Support Specialist will be responsible for the setup, configuration, troubleshooting, analysis, and repairing of computer systems, computer peripherals, servers, backup systems, and infrastructure equipment.  The will also be responsible for handling incoming calls regularly and respond to help desk tickets quickly.  This person will provide end user support for the entire WECTEC organization.

•Install and upgrade company standard software applications
•Utilize help software to document and status daily work assignments
•Assist in providing technical support for home office and several remote offices within region
•Provide technical support to home office and several remote offices within your region.
•Supports and maintains user account information including rights, security and systems groups.
•Relies on experience and judgment to perform the functions of the job.
•Works under general supervision.
Job Requirements

•Bachelors or Associates Degree in Computer Science or Information Technology preferred.
•0-3 years of IT experience required
•Promotes teamwork; coaches and guides others
•Works independently with minimal guidance
•Solves moderately complex problems; takes a new perspective on existing solutions
•Manages own time to meet agreed targets; develops plans for short-term work activities in own area

Employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short Term Disability & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts, 401(k) Savings Plan, and Paid Vacation. We also offer a number of work/life programs such as flextime and a variety of training and development opportunities.


Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.