Technical Analyst IT - Real Time Systems ( SCADA )

Lombard, Illinois
14 Oct 2016
25 Nov 2016
Oil and Gas
Contract Type
Full Time
At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 150 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


GENERAL: Performs activities relating to designing, building, testing, implementing and maintaining solutions and processes under guidance of Manager. Provides technical expertise and demonstrates leadership supporting high quality delivery and high availability operational support of IT solutions. Informs IT teams and business personnel of technical solutions by weighing advantages of standards, market availability of products, risks and benefits of technology designed to meet business requirements. Leads, coordinates peers and assigns tasks to subordinates. Able to work independently under minimal or general supervision.


- Provide 24x7 application support including system fixes, minor enhancements to various SCADA related systems (vendor packages and custom built), storm activity support, and resolve system and customer issues in a timely manner

- Support the Manager in executing system life cycle upgrades, and provide Subject Matter Expertise (SME) to project teams by analyzing requirements, preparing use cases, and executing project plans as applicable

- Perform impact analysis to various problems/requirements, recommend solutions/workarounds and follow SDLC life cycle to promote fixes into production environment

- Provide SCADA Team Coordinator role to review various production changes (system and infrastructure such as network) to ensure production systems are not inadvertently impacted

- Partner with business clients and vendors to construct, deploy, operate, and support various solutions in accordance with company standards (e. g. security, compliance, architecture)

- Create, assign, and track completion of detailed activities/tasks across various teams, and expect to work under minimal supervision

- Applies leadership and technical expertise and/or support during day-to-day operational activities associated with maintaining high performance and reliability of key real-time systems and applications. Performs analysis, troubleshooting, testing and configuring of IT systems and applications. This role will have key responsibilities in maintaining and supporting SCADA related applications in the Application Portfolio Management.

- Ensures appropriate implementation of technology across heterogeneous environments. Utilizes best practices and leadership ability to improve products and services. Measures and increases system performance and consistency between platforms. Provides release testing management, QC and delivery acceptance. Works within a team environment, exercising effective leadership and communication skills while sharing knowledge with peers. Practices organizational skills by demonstrating proficiency in developing technical documentation and training material. Maintains knowledge base and information repository to be shared with peers and other IT groups.

- Maintains direct engagement with business and IT partners, providing technical knowledge and business acumen within own discipline and function. Collaborates with business unit clients to create business cases and project charters. Produces and compiles analytical data used to perform trending and issue analysis. Proactively builds business knowledge leading to effective and innovative IT solutions. Develops a mastery of Transmission and Distribution Operations workflow process to support business operations. Leads and develops improvements to technical platforms used by ComEd Operations to streamline workflows and increase data quality and consistency.

- Builds and maintains knowledge base of new technologies or technological opportunities. Assists IT community to appropriately plan the introduction of new innovative technologies and/or identify the most appropriate technology choices to accomplish goals by utilizing Exelon's standard governance process as outlined in the Management Model.

- Demonstrates leadership ability in managing small project life-cycle implementation. Leads team on delivery of technical solutions during planned events and troubleshooting efforts during unplanned events. Able to function in a virtual or physical environment.


- Bachelor's degree in Computer Science or related technical field of study with typically 3 to 5 years related experience in IT operational support, small project implementation, data analysis, reporting, application development or equivalent combination of education and work experience

- Appropriate technical skills: vendor software management, custom application development

- General practices such as developing functional requirements and business process flow

- Strong problem solving skills and creativity

- Excellent presentation and communications skills (written and verbal).


- Bachelor's degree in Computer Science or related technical field of study. At least 5 years related experience in IT operational support, small project implementation, data analysis, reporting, application development or equivalent combination of education and work experience

- Package Software Management: Managing vendor packages (e.g. ABB SCADA, PI) troubleshooting, assessment, and software deployments (includes strong testing and compliance adherence)

- Custom Software Programming: Visual Studio Environment (C, C#, ASP/HTML), Web/Application Server development (. NET/Java), relational database (Oracle, SQL Server), UNIX and Windows Scripting

- General knowledge of business practices and processes in Utility Distribution Operations

- Strong problem solving skills and creativity

- Excellent communications skills (written and verbal)

- Provides leadership with small projects, troubleshooting efforts and technical solutions
- Maintains deep knowledge of real time technologies and uses across the Exelon/ComEd environment
- Promotes knowledge within IT peer groups and Exelon BU clients
- Participates in technological innovation to drive new business opportunities and solve complex business problems
- Leadership capability with ability to work under minimal supervision
- Performs this service in support of ComEd Energy Delivery, IT Real Time Systems

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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