HR Services Documentation Specialist

12 Oct 2016
22 Nov 2016
Contract Type
Full Time
ABB is creating a new Global Business Service (GBS) center in Krakow. The GBS structure allows ABB to consolidate and deliver top-quality HR services to our local businesses around the globe. Joining the ABB GBS in Krakow, you will have the opportunity to work in a high-paced international environment and grow together with the rapidly developing business. Join us now in this exciting journey and seize the unique opportunity to take an active part in shaping the development of the new global organization in GBS.

As HR Services Documentation Specialist your key tasks and responsibilities will be to:
- Overall accountability for up to date Content Management in HR Service Center (working instructions and manuals, organizational charts and SharePoint);
- Work closely with Case Specialists on identifying process documentation gaps/further clarifications, update Standard Operating Procedures and any other supporting documentation;
- In collaboration with Country / Regional / Global Service Line Leads drive updates and sign-offs of documentation;
- Assist with generation and management of internal project plans;
- Maintain data within the GBS HR database, providing routine/ad hoc reports and updates.

To be successful in this role you will need:
- Bachelor's degree or minimum 2 years of work experience;
- Proficiency in business English;
- Excellent problem solving and written/verbal communication skills;
- Strong user knowledge of Microsoft Office (especially Excel and SharePoint);
- Good organization and coordination skills;
- Attention to details;
- Ability to prioritize your tasks and to keep deadlines.
In addition, the following would be highly preferable:
- Previous experience in HR Shared Services for a global company;
- First-hand experience in planning, writing and reviewing Standard Operating Procedures;
- Experience and knowledge with KPIs reporting.