Technical Sales Manager

03 Oct 2016
23 Nov 2016
Oil and Gas
Contract Type
Full Time
The Account Manager Commercial is a professional account manager in the water treatment industry to retain recurring business at top accounts and creates opportunities at existing accounts and prospects for long-term profitable growth. She or he develops strong relationships at our major accounts in the assigned geographic area.

Essential Responsibilities

The following activities are a guideline; others can be part of the job scope: • Comply with integrity and safety as required by GE policies
• Own and drive the development of strategic relationships at top accounts at all levels in the market.
• The ultimate goal is to achieve business targets and objectives by obtaining customer retention, manage price and drive new sales by delivering value to our high valued customers. This requests a strong technical expertise combined with a good commercial strategy and tactics.
• Through your strong and proven relationship skills you take ownership of the efforts by our service, customer care, technology, commercial operations, supply chain and other support teams to fulfill your customer needs.
• Carry out the technical services and provide the necessary verbal and written recommendations to ensure trouble free plant operations for the defined customers.
• Your success will be measured on delivering customer retention, closing new sales and developing a target pipeline by bringing highly valued solutions by using the entire GE Water & Process Technologies product portfolio for the chemical and monitoring solutions department.
• Actively participate in sales team meetings and training sessions
• Drive initiatives (VGP, NPS, ...) from the business
• Report all work related accidents (including vehicle), diseases, dangerous occurrences, near misses, incidents and damage to property to Line Manager and EHS Manager, preferably through Gensuite. EHS inspections must be reported at least 10 x per year on a monthly basis.


Reports to the Area Manager

No authority to:
- Agree on discounts to book price and/or offer credit for goods already sold without having the prior appropriate approvals based on the current Delegation Of Authority guidelines;
- Agree on any non-standard terms and conditions beyond the standards provided by the business without having the prior appropriate approvals based on the current Delegation Of Authority guidelines;
- Quote products that are not designed for customer treatment programs by the GE W&PT Applications Guide, and to quote products that are not on the assigned product range for the region;
- Commit to any performance guarantees or bonds that impact the overall profit of the specific GE W&PT treatment program nor accept liability for any cost reported to have incurred by the operation of a GE W&PT treatment program.


• A proven track record in commercial or key account management• A B.Sc. or higher degree in Engineering or Applied Science. Chemical background is required.
• Proven ability to identify and articulate customer CTQ's and translate them into a GE solution with VGP offering
• Excellent presentation and accurate reporting skills
• Executive presence and the capacity to deal with senior contacts
• Strong flexibility and problem solving skills
• Breadth and depth of industry knowledge would be a plus
• Fluent in local language and English both verbal and written
• Competence with windows office software and GE IT tools is a must

Desired Characteristics

  • Strong oral and written communication skills.
  • Strong interpersonal and leadership skills.
  • Ability to work independently.
  • Strong problem solving skills.