Networking and Telecommunications Manager - Manager IT

Recruiter
Location
Baltimore, Maryland
Salary
Competitive
Posted
09 Sep 2016
Closes
08 Jan 2017
Ref
201188
Sector
Oil and Gas
Contract Type
Permanent
Hours
Full Time
At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 150 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!

PRIMARY PURPOSE OF POSITION
Plan and manage resources, finances, scope and services within the East Coast Utility Communications Group to deliver business results. The East Coast Utility Communication's Group (UComm) services the Baltimore Gas and Electric and PECO Utilities organizations for their real-time networking and backhaul needs. Additionally, UComm services all of Exelon for transport services utilizing fiber and microwave backbones. The job of the East Coast UComm Manager is to ensure all service levels are being met with a significant focus on client engagement and improvement opportunities that cover scope of services, cost of services and timeliness of services provided by UComm. A focus should be to work with the Mid-west Manager of UComm and the engineering managers to reduce the gaps of equipment standards across the Exelon Utilities fleet, leveraging people and services across geographies to increase productivity. This manager will be responsible for delivering operational services and solutions on time, within budget and with the required functionality. Participate in developing and implementing strategy/policy around UComm's networking and telecommunications equipment, processes and people. Manage projects of high complexity, size and change management risk.

PRIMARY DUTIES AND ACCOUNTABILITIES

- Lead and manage IT staff and resources in accordance with IT Business Plan.
For projects: Plan and manage scope, schedule, and budget for defined deliverables in accordance with IT project management standards. For operations/application maintenance: Plan and manage to defined service level agreements at agreed upon budgets. This role is an operational role and will consume most of manager's time; however some project activities will be included in his/her deliverables. It is critical for this person to be able to balance the demands of the operations side while still meeting the project delivery time frames (scope, schedule and budget).

- Operate utilizing standard processes as defined within the Management Model. Oversee process improvement efforts and ensure adoption of standard processes and procedures that deliver sustainable top quartile cost and performance levels.

- Establish, maintain, and enhance relationships with business and IT partners. Communicate status to key stakeholders on a regular basis.

- Maintain current business knowledge/acumen, including application of technology solutions to deliver business results.

- Evaluate performance and provide coaching for IT personnel. Participate in career development and succession planning processes. Promote diversity and foster teamwork, collaboration, and a learning organization. Provide input on development and retention processes for IT employees.

- Prepare and manage budget for area of responsibility.

Qualifications:
POSITION SPECIFICATIONS

Minimum:
- Bachelor's degree in Computer Science or related discipline and typically 8 to 10 years' experience in computer data networking and telecommunications transport or equivalent combination of education and work experience.

- Appropriate technical skills in routers, firewalls, SONET Switches, data network security techniques. PMP certification preferred for specific roles as per guidelines established by the IT Project Management Office.

- Strong knowledge of business practices and processes in network and telecommunication operational processes.

- Experience leading and managing IT projects or sub-teams and knowledge of IT project management.

- Experience leading and managing technical personnel.

- Strong judgment and excellent analytical ability.

- Excellent communications skills and ability to work effectively with all levels of IT and business management and with vendors.

- Experience managing budgets for functional area of responsibility.

Preferred:
- Graduate Degree
- Project Management certification

POSITION SCOPE
- Total Staff Managed: 5 to 20
- Utilize understanding of customer's business needs to determine requirements and help set direction.
- Determine and helps others learn appropriate theories, practices and principles that relate to their skill set portfolio and related sciences and disciplines.
- Make judicious decisions in familiar and new situations and contributes to strategic decisions.
- Represent business client's perspective with IT team
- Dimensions: Span of control (generally 10), level of budget control, technical/business complexity, risk, criticality of assignment to business
- Budget Management specific to area of accountability.
- Operate independently with little or no supervision.

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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EEO is the Law Poster